Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabelle Paez

Oklahoma City,Oklahoma

Summary

Highly motivated professional with experience providing exceptional customer service in a healthcare setting. Proven history of successfully managing patient accounts, resolving issues, and promoting patient satisfaction. Expert in utilizing interpersonal skills to build relationships and foster trust with patients. Exceptional ability to manage multiple tasks and adapt quickly to changing situations. Adaptable professional with 7 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization.

Overview

8
8
years of professional experience

Work History

Patient Access Representative

Mercy
01.2023 - Current

Patient Access Representative

OU Health
11.2020 - 04.2022

Patient Access Representative

Oklahoma Heart Hospital
03.2019 - 11.2020

Phlebotomist Technician

Diagnostic Laboratory Of Oklahoma
01.2017 - 03.2019

Education

High School Diploma -

Southeast High School
Oklahoma City, OK
05.2015

Skills

  • Bilingual in Spanish and English
  • Clerical and Filing Support
  • Registration Processing
  • Medical Services Administration
  • Laboratory Equipment Knowledge
  • Biohazard Material Disposal
  • Order Processing
  • Specimen Collection Instructions
  • OSHA Compliance

Timeline

Patient Access Representative

Mercy
01.2023 - Current

Patient Access Representative

OU Health
11.2020 - 04.2022

Patient Access Representative

Oklahoma Heart Hospital
03.2019 - 11.2020

Phlebotomist Technician

Diagnostic Laboratory Of Oklahoma
01.2017 - 03.2019

High School Diploma -

Southeast High School
Isabelle Paez