Isabelle Porter
Dublin,OH
Overview
13
13
years of professional experience
Work History
Associate Claims Specialist II Multiline
Nationwide Mutual Insurance Company
Columbus
12.2018 - Current
- First notice of loss claims handling loss reports from customers and agents
- Verifying coverage to determine if the policy had coverage on the date of loss
- Entering information about the claim such as damage to the insured property
- Submitting documentation to help the adjuster assess the damage and cost.
Licensed Claims Adjuster/Associate
Safelite Solutions Contract with USAA Claims
Dublin
03.2018 - 12.2018
- Obtained property and casualty claims adjuster license for the processing of claim information across multiple states
- Organizing information for the processing of the claim
- Gather pertinent information and facts to determine liability
- Establish report to foster a relationship of trust for open discussion
- Confirm the immediate needs of the caller and verify coverage
- Process quick settle claims.
Revenue Assurance Analyst
Verizon Wireless - Corporate Office
Hilliard
10.2015 - 11.2017
- Meticulously analyze financial data
- Monitor records to identify irregularities, errors, that could affect the billing process
- Attention to detail
- Strong written and oral communication skills to communicate effectively with the team
- Must meet deadlines
- Independent work, with a weekly collaboration with a team.
Billing Specialist
Time Warner Cable Business Class
Columbus, Ohio
2011.12 - 2015.01
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Implemented upselling techniques to capitalize on existing client relationships for increased revenue generation.
- Efficiently managed multiple projects simultaneously while maintaining consistent attention to detail.
Timeline
Associate Claims Specialist II Multiline
Nationwide Mutual Insurance Company
12.2018 - Current
Licensed Claims Adjuster/Associate
Safelite Solutions Contract with USAA Claims
03.2018 - 12.2018
Revenue Assurance Analyst
Verizon Wireless - Corporate Office
10.2015 - 11.2017
Billing Specialist
Time Warner Cable Business Class
2011.12 - 2015.01
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