Isabelle Sherman
Fostoria,OH
Summary
I am a hardworking Bowling Green State University student with proven relationship-building and time management skills in fast-paced environments. I earned the opportunity to achieve over 59 college credit hours through the College Credit Plus program while enrolled at Fostoria High School. As a result, I am a first-year student at BGSU, on target to graduate in Spring of 2026. I have been successful at various tasks and projects both individually and as part of a team. I am also passionate about customer relationships and always strive for impactful results.
Overview
1
1
year of professional experience
Work History
Server
KemoSabes Roadhouse Grill
Fostoria, OH
08.2023 - Current
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 12 months.
- Provided excellent customer service to ensure satisfaction.
- Trained and supervised two new employees on customer service, conflict resolution, and data entry practices.
- Utilized keen observation skills to read customer body language and non-verbal cues, improving communication and increasing customer satisfaction by anticipating needs and resolving concerns proactively.
Crew Member
Burger King
Fostoria, OH
04.2023 - 05.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Interacted pleasantly with guests to deliver quality customer service.
- Mediated and resolved customer and team conflicts effectively, fostering a collaborative environment and improving relationships.
Education
High School Diploma -
Terra State Community College
Fremont, OH05-2024
High School Diploma -
Fostoria Junior/Senior High School
Fostoria, OH05-2024
Bachelor of Science - Business Administration - Marketing
Bowling Green State University
Bowling Green, OHSkills
- Highly Effective Communication
- Conflict Resolution
- Networking
- Compassion and Empathy
- Collaboration
- Coachable
- Cultural Competence
- Highly Adaptable
Affiliations
- Volunteer at the First Step women's shelter.
- Volunteer at the Imagine for Youth Foundation Micah Hyde Football Camp.
- Highschool Varsity Cheer Team Captain
- Volunteer gymnastics tumbling coach for Melisa's Cheer and Tumbling Center youth classes.
- Ohio DECA state marketing and finance competition finalist
Timeline
Server
KemoSabes Roadhouse Grill
08.2023 - Current
Crew Member
Burger King
04.2023 - 05.2024
High School Diploma -
Terra State Community College
High School Diploma -
Fostoria Junior/Senior High School
Bachelor of Science - Business Administration - Marketing
Bowling Green State University
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