Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Awards
Timeline
Generic

Isabelle Van Sant

Summary

Dynamic and personable professional with over six years of diverse experience in hospitality and customer service, including bartending, flight attending, and healthcare roles. Committed to delivering exceptional service in all environments, with a strong focus on safety and integrity in every decision. Recognized for thriving under pressure while skillfully multitasking and creating memorable guest experiences that foster loyalty. A robust work ethic, positive attitude, and genuine passion for serving others enhance the ability to contribute effectively to any team and leave a lasting impact on the lives of others.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Banner Health
08.2024 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored and recorded vital signs to support ongoing patient assessments.
  • Collaborated with nursing staff to implement care plans effectively.
  • Educated patients and families on care routines and health management strategies.

Flight Attendant

Horizon Airlines
02.2024 - 08.2024
  • Delivered exceptional customer service in high-pressure environments, ensuring passenger satisfaction and safety.
  • Conducted pre-flight checks on safety equipment, ensuring compliance with airline regulations.
  • Coordinated with pilots and ground crew to ensure smooth boarding processes and timely departures.

Server

The Americano
10.2023 - 05.2024
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
  • Developed rapport with regular customers, fostering loyalty and repeat business.

Bartender, Server, & Hostess

Firebirds Wood-Fired Grill
05.2019 - 11.2023
  • Create unique cocktail specials based on seasonal ingredients, enhancing guest experience and satisfaction.
  • Resolve customer complaints promptly, ensuring positive dining experiences that encourage repeat business.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Operating Room Assistant

Banner Health
08.2021 - 12.2021
  • Collaborated with nursing staff to prepare patients for surgery, contributing to seamless procedure transitions.
  • Implemented best practices for equipment handling and cleaning, promoting safety and compliance standards.
  • Prepared patients for surgery and transported patients to and from operating room.

Sales Associate

North Face
05.2018 - 05.2019
  • Delivered exceptional customer service to enhance shopping experience and drive repeat business.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

Education

Bachelor of Science - Psychology

Arizona State University
Tempe, AZ
05-2025

Skills

  • High-Volume Hospitality Experience
  • Ability to de-escalate tense situations
  • Strong Communication & Interpersonal Skills
  • Team Collaboration & Leadership
  • Detail-Oriented in Fast-Paced Environments
  • Direct patient care
  • ServeSafe alcohol certification
  • Effective multi-tasking
  • Safety-oriented approach
  • Ethical decision-making
  • Reliable team player

Accomplishments

  • Recognized by management/customers for professionalism and ability to remain calm under pressure.
  • Resolved passenger/guest issues quickly and effectively, turning negative situations into positive experiences.
  • Maintained 100% compliance with safety protocols, ensuring the well-being of guests and staff.
  • Completed CPR/First Aid (or any other safety training) with proven ability to respond in emergency situations.
  • Conducted safety briefings and checks to ensure all equipment and procedures met standards.

Certification

  • CNA - Certified Nurse Assistant
  • ServeSafe
  • FAA Certificate of Demonstrated Proficiency
  • BLS CPR Certified
  • Food Handlers Card

Languages

English
Native or Bilingual

Awards

  • Alaska Listens shoutouts
  • All-State Soccer Defender
  • High School Ambassador
  • Honor Roll & Deans List
  • Team Captain
  • All Out basketball award
  • Student council & student body
  • NCAA collegiate soccer player

Timeline

Certified Nursing Assistant

Banner Health
08.2024 - Current

Flight Attendant

Horizon Airlines
02.2024 - 08.2024

Server

The Americano
10.2023 - 05.2024

Operating Room Assistant

Banner Health
08.2021 - 12.2021

Bartender, Server, & Hostess

Firebirds Wood-Fired Grill
05.2019 - 11.2023

Sales Associate

North Face
05.2018 - 05.2019

Bachelor of Science - Psychology

Arizona State University

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