Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JACK LEE

BOCA RATON

Summary

Hospitality professional with experience across serving, bartending, and front-of-house leadership in a fast-paced restaurant environment. Known for delivering attentive guest experiences, adapting quickly in high-volume settings, and maintaining a strong team-oriented approach during busy service periods. Brings a positive attitude, strong communication skills, and a commitment to professional, guest-focused service.

Overview

7
7
years of professional experience

Work History

Server | Shift Manager | Bartender

Max's Grille
Boca Raton, FL
03.2025 - Current
  • Began as a first-time restaurant server and quickly advanced into multiple front-of-house leadership roles through strong performance and reliability
  • Promoted to part-time shift manager within 6 months to assist leadership team during high-volume season operations
  • Managed daily floor operations including staff support, guest issue resolution, table flow, and maintaining service standards during peak hours
  • Transitioned into bartending role while continuing to support front-of-house operations in a fast-paced, high-volume restaurant environment

Detailer

South Florida Luxury Management
Boca Raton
05.2024 - 01.2025
  • Enhanced luxury vehicle aesthetics, boosting client satisfaction and retention.
  • Executed detailed cleaning, improving vehicle presentation and client loyalty.
  • Expanded client base by offering additional services, strengthening brand reputation.

Authorized Dealer

Vivint Solar
Houston, TX
03.2022 - 08.2022
  • Answered customer queries, located merchandise, promoted items, exceeding sales targets.
  • Built strong customer relationships, enhancing business reputation.
  • Consistently surpassed sales goals, demonstrating effective sales skills.

Outside Service Attendant

Pradera Golf Club
Parker, CO
09.2019 - 06.2021
  • Assist customers with golf carts and course rules, ensuring smooth operations and satisfaction.
  • Resolve customer concerns promptly, enhancing service quality and client trust.
  • Foster strong relationships with patrons and team, promoting a collaborative environment.

Education

High School Diploma -

Chaparral High School
Parker, CO

Finance/Business Studies

Colorado State University
Fort Collins, CO
05-2022

Skills

  • High-volume hospitality experience
  • Leadership and shift support experience
  • Team-oriented mindset
  • Strong work ethic and reliability
  • Bartending and beverage knowledge
  • Conflict resolution / guest recovery

Accomplishments

  • Recognized by management for strong performance and promoted into shift leadership support within 6 months
  • DECA Contributor
  • Honor Roll Scholar
  • Sales Tournament Finalist

Timeline

Server | Shift Manager | Bartender

Max's Grille
03.2025 - Current

Detailer

South Florida Luxury Management
05.2024 - 01.2025

Authorized Dealer

Vivint Solar
03.2022 - 08.2022

Outside Service Attendant

Pradera Golf Club
09.2019 - 06.2021

Finance/Business Studies

Colorado State University

High School Diploma -

Chaparral High School