Isabelle Vignola
Aroma Joes
LEOMINSTER,MA
6
years of professional experience
Recent graduate with foundational knowledge in Psychology and Business Administration. 4+ years of demonstrating strong interpersonal, teamwork, problem-solving, and time-management skills. Committed to leveraging these qualities in a full-time roll to drive team success and contribute to organizational growth.
Work History
Supervisor
5 Years 7 Months- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Mentored team members, fostering skill development and enhancing overall performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted training sessions on operational procedures and customer service excellence.
- Resolved customer issues promptly, maintaining high levels of satisfaction and loyalty.
Barista
1 Year- Greeted customers warmly and addressed needs promptly, fostering a welcoming atmosphere.
- Crafted diverse hot and cold drinks during shifts, achieving positive customer satisfaction scores.
- Executed opening and closing procedures, maintaining operational standards and building upkeep.
Host/To-Go Server
1 Year 3 Months- Greeted guests promptly and managed seating flow to maintain organized dining room service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained clean, organized dining room by clearing dishes and floors between parties.
Barista
7 Months- Provided exceptional customer service during hectic periods, enhancing guest experiences through personalized interactions.
- Prepared high-quality coffee beverages using espresso machines and brewing equipment.
- Maintained clean, organized workstations, following food safety and sanitation standards.
Education
Bachelor of Science - Psychology
- Minor in Business Administration
- Dean's List (Fall 2024, Fall 2025, Spring 2026)
Skills
Customer service
Attention to detail
Time management
Adaptability
Teamwork and collaboration
Communication
Friendly and outgoing
Problem-solving
Timeline
Barista
Aroma Joes
11.2025 - CurrentRead More
Barista
Nashoba Brook Bakery
11.2024 - 06.2025Read More
Host/To-Go Server
Piccolino's Restaurant
01.2023 - 04.2024Read More
Supervisor
Kimball Farm
04.2021 - CurrentRead More
Worcester State University
Bachelor of Science from Psychology
Read More