ISACC BERMAN
Kissimmee,Florida
Summary
Solution-oriented problem solver with over 10 years of professional experience. Highly skilled in communication, customer service, presentation, and time management. A proven leader with the ability to work well in high-stress environments and maintain effective, tangible team management. LCAM CORE COMPETENCIES Customer Service
Overview
3
3
years of professional experience
Work History
Licensed Community Association Manager
Vista Community Association Management
01.2023 - Current
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Enforced compliance with community regulations and guidelines.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage and adherence to Community By-Laws and Rules-Regulations.
- Oversaw Board of Director meetings and developed and maintained detailed Meeting Minutes.
Armed Security Officer
PCI Security
02.2021 - 10.2022
- Supervizes and coordinates staff
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Managed schedules
- Gathers, analyzes, and documents data
- Performed hourly patrols of building areas, parking lots and facility grounds.
Education
General Studies - Criminal Justice
Monroe College
New York, NY2016
High School Diploma -
Skills
- Property Management
- Tenant Complaint Resolution
- Proposal Development
- Budget Planning
- Board of Directors Support
- Vendor Relationship Management
Accomplishments
- Administrative Budget Preparation
- Leadership
- Develops, implements, and manages plans to promote the program
- Develops and controls department budgets and grants
- Gathers, analyzes, and documents data
- Maintains a high standard of excellence in mentoring
Timeline
Licensed Community Association Manager
Vista Community Association Management
01.2023 - Current
Armed Security Officer
PCI Security
02.2021 - 10.2022
General Studies - Criminal Justice
Monroe College
High School Diploma -
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