William Pahlck
Land O' Lakes,FL
Summary
Proven track record in enhancing community operations and fostering vendor relationships, demonstrated at Management & Associates. Skilled in budget planning and board meeting facilitation, I excel in project management and service contract negotiation. Achieved significant improvements in property maintenance and emergency preparedness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Community Association Manager
Management & Associates
Oldsmar, FL
09.2022 - Current
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Enforced compliance with community regulations and guidelines.
- Assisted boards in updating governing documents to reflect current industry standards and legal requirements.
- Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
Bartender
Beef O Brady's
Lutz, FL
06.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
Project Manager
Baybrook Remodelers
Clearwater, FL
08.2018 - 03.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared and submitted project invoices for review and approval.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Education
Athletic Training
Dean College
Franklin, MA05.2004
Skills
- Community operations
- Service contract negotiation
- Vendor relationship development
- Board of directors support
- Property Management
- Contractor supervision
- Community guidelines enforcement
- Property Maintenance
- Emergency Preparedness
- Budget Planning
- Vendor Relationship Management
- Proposal Development
- Board Meeting Facilitation
- Community rules and regulations
Certification
Licensed Community Association Manager
Timeline
Licensed Community Association Manager
Management & Associates
09.2022 - Current
Project Manager
Baybrook Remodelers
08.2018 - 03.2022
Bartender
Beef O Brady's
06.2014 - Current
Athletic Training
Dean College