Summary
Overview
Work History
Education
Skills
Timeline
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Isadora Bosacco

Summary

Reliable and detail-oriented professional with a strong background in customer service roles at the Borough of Stone Harbor, Freeshop, and Shorebreak Pizza Grille. Excelled in delivering high-quality service and managing time effectively. Recognized for improving customer satisfaction and training new staff, while maintaining meticulous records and contributing to positive team environments. Committed to achieving results through exceptional communication and organizational skills.

Overview

5
5
years of professional experience

Work History

Dental Assistant

Sunshine Dentistry
05.2025 - Current
  • Assisted in patient preparation and comfort during dental procedures.
  • Managed sterilization of instruments and adherence to infection control protocols.
  • Supported the dentist by providing necessary tools and materials during treatments.
  • Recorded patient information accurately in electronic health records system.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Restaurant Server

The Point
05.2025 - Current
  • Provided exceptional customer service by addressing guest inquiries and resolving complaints promptly.
  • Managed multiple tables efficiently during peak hours, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation standards.
  • Trained new servers on menu offerings, POS systems, and service protocols to enhance team performance.
  • Developed strong relationships with repeat customers, enhancing loyalty and overall dining experience.

Office Staff

Borough of Stone Harbor
05.2020 - 08.2024
  • Established strong relationships with customers and staff members through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests, answering a variety of questions to ensure exceptional customer service.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance to help employees achieve success.
  • Developed and improved time management and organizational skills to maximize productivity in fast-paced working environments.
  • Handled high volumes of cash, maintained meticulous records, entered data, and created reports to ensure accountability and transparency.

Retail Sales Worker

Free Shop
08.2022 - 07.2024
  • Achieved sales targets through effective communication and persuasive selling techniques based on customer preferences and needs.
  • Managed all types of transactions accurately, including cash, card, and check payments, while maintaining financial accountability during shifts.
  • Developed strong relationships with customers through friendly engagement, resulting in repeat business and increased satisfaction.
  • Addressed customer inquiries and complaints professionally, ensuring a prompt and effective resolution.
  • Maintained stock availability through regular inventory checks and trained new employees on store policies, sales strategies, and customer service.

Restaurant Server

Shorebreak Pizza Grille
05.2021 - 09.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.

Education

Bachelor of Science - Major in Public Health, Minor in Chemistry

University of South Carolina
Columbia, SC
12-2026

High School Diploma -

University of South Carolina
Cape May Court House, NJ
06-2023

Skills

  • Customer service
  • Time management
  • Teamwork and collaboration
  • Employee training
  • Fluent in Spanish
  • Exceptional communication
  • Meticulous attention to detail
  • Patience and empathy
  • Positive attitude
  • Fast learner

Timeline

Dental Assistant

Sunshine Dentistry
05.2025 - Current

Restaurant Server

The Point
05.2025 - Current

Retail Sales Worker

Free Shop
08.2022 - 07.2024

Restaurant Server

Shorebreak Pizza Grille
05.2021 - 09.2021

Office Staff

Borough of Stone Harbor
05.2020 - 08.2024

Bachelor of Science - Major in Public Health, Minor in Chemistry

University of South Carolina

High School Diploma -

University of South Carolina

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