Confident professional with a passion for learning and development. Eager to leverage my education and training in any space to support the growth and success of a high-preforming organization. I have a strong record of being consistent, hardworking, and dependable. I can adapt to any setting and withhold my core values of being friendly, passionate, and collaborative.
Overview
2
2
years of professional experience
Work History
Medial Receptionist
Peak Vista Community Health Centers
01.2024 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Supported office staff and operational requirements with administrative tasks.
Answered telephone calls to offer office information, services provided, answer questions, and direct calls to staff.
Managed group calender
Obtained payments from patients and scanned identification and insurance cards.
Mess Hall Attendant
Peterson Space Force Base
08.2023 - 11.2023
Collaborated and communicated with team members to develop strategies in increasing customer satisfaction.
Effectively set up and broke down kitchen stations
learned duties for various positions and provided back up at key times
Welcomed customers and effectively determined their needs
Followed Guidelines and sanitized pots, pans, utensils, kitchen appliances, and equipment using company-approved cleaning supplies.
Promoted teamwork among staff members by fostering open communication channels that encouraged collaboration toward shared goals within the workplace setting.
Followed Food safety Practices and sanitation guidelines
Teachers Assistant
Elicott School District 22
09.2022 - 05.2023
Graded assignments and reported individual progress to teacher.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Maintained safe and organized classroom environment, enabling efficient learning.
Contributed to planning and execution of school events, fostering sense of community.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Completed daily reports on attendance
Education
No Degree - Associates of Science
Pikes Peak State College
Colorado Springs, CO
05-2026
High School Diploma -
Ellicott High School
Calhan, CO
05-2023
Skills
Front desk operations
Dependable
Online Programs [Outlook, Powerpoint, Microsoft, Excel, Word, Email]
Senior Director of Ambulatory Clinical Operations at Peak Vista Community Health CentersSenior Director of Ambulatory Clinical Operations at Peak Vista Community Health Centers
Director of Virtual Care Program, FNP at Peak Vista Community Health CentersDirector of Virtual Care Program, FNP at Peak Vista Community Health Centers