Isai Alvarez
Saint Paul,MN
Summary
I am motivated, and always look to challenge myself. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
Delivery Associate
Allstar Transportation
2025.06 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
Floor Supervisor
Calvin Klein
2024.05 - 2025.06
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
- Delegated tasks to employees to enhance productivity and workflow.
- Upheld proper visual merchandising standards on retail floor and windows.
- Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
Lead
Specialty Staffing Group, LLC
2022.02 - Current
- Worked in numerous warehouses doing: order picking, organizing, quality assurance, stocking, unloading.
Crew Member
Perrier Wines and Liquor
2024.03 - 2024.05
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized backroom area, ensuring easy access to merchandise for future stocking needs.
- Streamlined stocking processes by utilizing equipment such as pallet jacks, hand trucks, and ladder carts responsibly.
- Elevated store sales performance through diligent stocking efforts ensuring shelves were consistently stocked with popular items.
Crew Member
Outdoor Care
2023.03 - 2023.08
Snow Removal
MSP Outdoor Services, Inc.
2021.01 - 2021.02
- Assisted in snow removal during winter months to maintain accessibility for tenants and visitors alike.
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
- Reduced safety hazards with diligent snow removal and ice treatment during winter months.
- Minimized downtime during inclement weather conditions by coordinating snow removal efforts promptly and effectively when necessary.
- Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
- Delivered exceptional results in snow removal operations ensuring clear pathways and safe access during winter months.
Landscaper
Grounds Crew Outdoor Services
2020.11 - 2020.12
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
Lawn Care Worker
Lawn Rangers
2020.07 - 2020.08
Crew Member
Taco Chon
2020.01 - 2020.03
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized backroom area, ensuring easy access to merchandise for future stocking needs.
- Streamlined stocking processes by utilizing equipment such as pallet jacks, hand trucks, and ladder carts responsibly.
- Elevated store sales performance through diligent stocking efforts ensuring shelves were consistently stocked with popular items.
Education
High school diploma - undefined
Burnsville Senior High School
Burnsville, MN06.2022
Skills
- Fluent Spanish (10 years)
- Materials handling
- Warehouse experience
- Communication skills
- Order fulfillment
- Packaging
- Energetic
- Leadership (1 year)
- Customer service
- Sales Experience
- Sales (1 year)
- Heavy lifting
- Order picking
- Retail Management
- POS systems operations
- Customer relations
- Team supervision
- Task delegation
- Staff coaching
- Policy enforcement
- Employee development
- Operations management
- Loss prevention
- KPI monitoring
- Retail merchandising
- Customer engagement strategies
- Sales monitoring
- Workplace organization
- Employee training
- Staff scheduling
- Workplace safety
- Promotions planning
- Attention to detail
- Email and phone communication
- Critical thinking
- Decision-making
- Quality assurance
- Computer skills
- Order picking and processing
- Restaurant experience
- Warehouse experience
- Landscaping experience
- Retail experience
- Roofing experience
Timeline
Delivery Associate
Allstar Transportation
2025.06 - Current
Floor Supervisor
Calvin Klein
2024.05 - 2025.06
Crew Member
Perrier Wines and Liquor
2024.03 - 2024.05
Crew Member
Outdoor Care
2023.03 - 2023.08
Lead
Specialty Staffing Group, LLC
2022.02 - Current
Snow Removal
MSP Outdoor Services, Inc.
2021.01 - 2021.02
Landscaper
Grounds Crew Outdoor Services
2020.11 - 2020.12
Lawn Care Worker
Lawn Rangers
2020.07 - 2020.08
Crew Member
Taco Chon
2020.01 - 2020.03
High school diploma - undefined
Burnsville Senior High School