Isaiah Agyekum
Colorado Springs,United States
Summary
Hello, my name is Isaiah Agyekum and I am looking for a challenging position that will help to gain experience and enrich my life. I am a highly successful Veterinary Technician with significant expertise in anesthesia, surgery and laboratory procedures in small animal and emergency. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inpatient Technician
Powers Pet Emergency and Specialty
11.2023 - Current
- As an ICU technician, I am entrusted with the care and treatment of all hospitalized patients
- Entrusted with most procedures, sterile and wet-table
- Well versed in a myriad of critical situations and how to treat and stabilize them.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Outpatient Assistant
Powers Pet Emergency and Specialty
01.2022 - 11.2023
- Tasked with the responsibility to intake clients and patients, obtain relevant history, relay that information to the doctor
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Was trusted to perform approved diagnostic testing and treatments as a result of those test
- Experienced in fast paced, emergent situations that require a level head and quick thought process
- Also experienced in triaging and patient assessment.
Call Center Representative
QwikCare MD Urgent Care
01.2020 - 01.2022
- My responsibilities at this job is to be the first point of contact for all five of our clinics
- Well versed with MD suites, our operating system
- Used to handle extremely precious information and documents pertaining to one's health
- Trusted with verifying insurance, identities, and handling payments
- Completely trained on HIPPA and OSHA regulation and guidelines.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Back of House worker
Chick-Fil-A
01.2018 - 01.2020
- Dealt with raw food preparation
- Learned the ability to organize kitchen items, use filing, and color-coded systems
- Ability to keep a leveled head in intense situations in the kitchen or with customers
- I became a certified trainer for chicken prep and was in consideration for a management position before leaving.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
Education
Associates of Applied Science -
PIMA Medical Institute
Colorado Springs, Colorado11.2023
Certificate of Completion - Veterinarian Assisting
Pima Medical Institute
Colorado Springs, Colorado11.2022
Skills
- Microsoft Office
- Communication
- Electronic Medical System
- Adaptability
- Surgery and Anesthesia
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Surgical procedures and support
- Surgical Assistance
- Medication Administration
- Intravenous catheterization
Certification
Associates of Applied Science, Veterinary Technician
Personal Information
Title: RVT
References
- Alainya Dawson, Human Resource Manager, QwikCare MD, (714) 264-5751
- Lisa Carroll, Hospital Director, lmcpropets@gmail.com, 303-915-8654
Timeline
Inpatient Technician
Powers Pet Emergency and Specialty
11.2023 - Current
Outpatient Assistant
Powers Pet Emergency and Specialty
01.2022 - 11.2023
Call Center Representative
QwikCare MD Urgent Care
01.2020 - 01.2022
Back of House worker
Chick-Fil-A
01.2018 - 01.2020
Associates of Applied Science -
PIMA Medical Institute
Certificate of Completion - Veterinarian Assisting
Pima Medical Institute
Associates of Applied Science, Veterinary Technician
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