Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaiah Ashford

Rochester,NY

Summary

Dynamic and adaptable professional with strong customer service and team leadership skills. Experienced in maintaining accurate records and supporting youth through crisis intervention, committed to enhancing community resource accessibility.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Transitional Navigator

Center For Youth
Rochester , NY
10.2024 - Current
  • Conducted assessments to identify individual needs and barriers to success.
  • Assisted youth in developing personalized action plans for achieving goals.
  • Coordinated workshops and events to engage youth in community resources.
  • Provided crisis intervention support to youth in challenging situations.
  • Maintained accurate records of client interactions and service referrals.
  • Participated in team meetings to discuss complex cases and review treatment plans.

Store Manager

Family Dollar
Rochester, New York
08.2018 - 09.2024
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and supervised staff on customer service best practices and merchandising standards.
  • Oversaw inventory management, including stock levels and product placement strategies.
  • Implemented visual merchandising techniques to enhance store layout and customer experience.
  • Coordinated promotional displays and seasonal setups to attract customers effectively.
  • Maintained a clean, organized store environment to promote safety and efficiency.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Education

Associate of Science - Addictions Counseling

Monroe Community College
Rochester, NY
05-2016

Associate of Science - Human Services

Monroe Community College
Rochester, NY
05-2015

Skills

  • Assessment techniques
  • Crisis intervention
  • Action planning
  • Workshop coordination
  • Record keeping
  • Customer service
  • Team leadership
  • Staff training
  • Performance analysis
  • Community engagement

Certification

Casac-T

Timeline

Transitional Navigator

Center For Youth
10.2024 - Current

Store Manager

Family Dollar
08.2018 - 09.2024

Associate of Science - Addictions Counseling

Monroe Community College

Associate of Science - Human Services

Monroe Community College
Isaiah Ashford