Isaiah Cadenhead
Chicago,IL
Summary
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Resourceful Warehouse Associate known for completing tasks efficiently and with high productivity. Skilled in inventory management, order fulfillment, and equipment operation. Excel at teamwork, communication, and problem-solving to enhance warehouse operations. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Elite Staffing
Forest Park, IL
05.2024 - 03.2025
- Examined packages and goods for damage and notified vendors of replacement needs.
- Maintained accurate records of all incoming and outgoing shipments.
- Assisted in loading finished goods onto delivery vehicles as required.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used digital database to keep records of units and stock moved.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Assisted in packaging and labeling of products for shipment.
- Used pallet jacks to move items to and from warehouse locations.
- Collaborated with team members to complete tasks efficiently and accurately.
- Packed goods for shipment in accordance with customer instructions.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Communicated effectively with team members on matters related to work assignments.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Security Officer
American Security
Forest Park, IL
09.2023 - 05.2024
- Completed incident reports to record security or loss prevention incidents.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained high levels of alertness throughout shifts.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored security cameras to identify and respond to suspicious activity.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Guarded restricted areas to prevent unauthorized entry.
- Searched bags manually to identify prohibited items and contraband.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Security Officer
STS Security
Chicago, IL
12.2022 - 07.2023
- Completed incident reports to record security or loss prevention incidents.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored CCTV systems to ensure safety and security of premises.
- Maintained high levels of alertness throughout shifts.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Provided friendly and professional assistance to employees, visitors and customers.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Searched bags manually to identify prohibited items and contraband.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Shoe Sales Associate
Foot Locker
Wausau, WI
12.2021 - 10.2022
- Maintained shoe department by organizing shoes by size, color and style.
- Placed special orders or called other stores to find desired items.
- Provided product knowledge to customers on different styles of shoes.
- Performed regular stockroom duties, including receiving shipments and organizing back stock.
- Collaborated with team members to achieve sales goals and contribute to the store's success.
- Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Monitored security cameras throughout the store; reported any suspicious activity to management.
- Engaged with customers through loyalty programs to build repeat business and enhance customer loyalty.
- Maintained a clean and organized shoe display to ensure easy access and attractive presentation.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Replenished stock levels by unloading shipments from delivery trucks.
- Conducted product training sessions for new hires to ensure a knowledgeable sales team.
- Maintained records related to sales for store management.
- Provided exceptional customer service, resolving issues and answering inquiries to ensure a positive shopping experience.
- Followed company policies and procedures in order to provide excellent customer service.
- Assisted customers with finding the right size, style, and color of shoe.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Answered phone calls promptly and professionally while providing accurate information about store products and services.
- Processed customer payments using cash register or point-of-sale system.
- Developed strong product knowledge to answer customer questions and make appropriate recommendations.
- Handled returns and exchanges according to company policies.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Crew Member
Portillos
Tinley Park, IL
02.2020 - 03.2021
- Monitored surveillance systems to detect any suspicious activities or unauthorized access attempts
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Maintained an organized work area to ensure efficient operations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Packed fast food products in approved containers, cups, and bags.
- Processed payments on cash register and counted back bills and change to patrons.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Crew Member
McDonald's
Schaumburg, IL
05.2019 - 01.2020
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packed fast food products in approved containers, cups, and bags.
- Served food quickly for positive guest experiences.
- Processed payments on cash register and counted back bills and change to patrons.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Organized and restocked supplies to support operations and team productivity.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Checked expiration dates on all products before serving them to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained safe food handling practices to prevent germ spread.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Wiped down tables and equipment, swept and refilled stock.
Education
High School Diploma -
Thronton Township
Harvey, IL06-2020
Skills
- Communication skills
- Phone etiquette
- Stocking
- Retail sales
- Heavy Equipment Use
- Pallet jacking
- Safety procedures
- Workplace cleanliness
- Freight labeling
- Load lifting
- Material loading and unloading
- Management
- Sales
- Cash handling
- Research
- Customer service
- Product demos
- Team collaboration
- Time management
- Labeling and boxing
- Equipment operation
- Assembly line work
- Safety training
- Surveillance monitoring
- Conflict resolution
- Incident reporting
- Safety inspections
- Problem solving
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Timeline
Warehouse Associate
Elite Staffing
05.2024 - 03.2025
Security Officer
American Security
09.2023 - 05.2024
Security Officer
STS Security
12.2022 - 07.2023
Shoe Sales Associate
Foot Locker
12.2021 - 10.2022
Crew Member
Portillos
02.2020 - 03.2021
Crew Member
McDonald's
05.2019 - 01.2020
High School Diploma -
Thronton Township