Isaiah Cannon
Summary
A 22-year-old, dynamic individual with diverse experience in customer-facing roles, adept at enhancing guest satisfaction through effective communication and problem-solving. Proven ability to thrive in fast-paced environments and demonstrate strong upselling skills, ensuring efficient service delivery and client engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Agent
The Westin Hotel
Las Vegas
01.2026 - Current
- Managed check-in and check-out processes efficiently for all guests.
- Greeted guests warmly, enhancing overall customer experience.
- Coordinated with housekeeping to ensure timely room readiness for arrivals, improving guest satisfaction.
- Resolved customer complaints promptly, contributing to positive guest feedback.
- Collaborated with team members to enhance overall guest satisfaction experience.
- Maintained accurate records of reservations and room assignments.
- Processed payments and maintained cash handling procedures accurately.
Barista
Starbucks
Las Vegas
07.2025 - 01.2026
- Crafted high-quality beverages, ensuring adherence to Starbucks standards for taste and presentation to enhance customer experience.
- Trained new baristas on beverage preparation techniques and company protocols, fostering a knowledgeable team.
- Provided exceptional customer service, promptly resolving issues to improve guest satisfaction.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
Sales Associate/Key Holder
Target
Las Vegas
01.2023 - 12.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy and speed.
- Handled cash register operations and processed transactions accurately.
- Maintained merchandise displays to enhance visual appeal and ensure brand standards.
- Collaborated with team members to meet sales goals and enhance overall store performance.
- Managed inventory levels and organized stockroom for efficient access.
- Trained new employees on store policies and procedures to facilitate smooth onboarding.
Host/Cashier/Cook
Chuck E Cheese
North Las Vegas
01.2021 - 10.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved customer issues with knowledgeable and friendly service to enhance satisfaction.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
- Answered customer inquiries regarding store policies and procedures.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Executed delegated tasks to support team objectives and store operations.
- Learned roles across departments to ensure seamless store coverage and operations.
- Organized and facilitated engaging party activities for diverse groups.
- Communicated with clients to understand their specific party needs.
Education
High School Diploma -
Legacy High School
North Las Vegas, NV06-2021
Skills
- Customer Service
- Customer Assistance
- Order Taking
- Payment Processing
- POS Systems
- Cash Handling
- Cash Management
- Inventory Management
- Cleanliness
- Problem-solving
- Interpersonal communication
- Product Recommendations
Certification
- Food Handlers Card
- Alcohol Awareness Card
Timeline
Front Desk Agent
The Westin Hotel
01.2026 - Current
Barista
Starbucks
07.2025 - 01.2026
Sales Associate/Key Holder
Target
01.2023 - 12.2024
Host/Cashier/Cook
Chuck E Cheese
01.2021 - 10.2022
High School Diploma -
Legacy High School