Isaiah Caperello
Sacramento,CA
Summary
Dynamic leader with proven success at United Parcel Service, UPS, enhancing operational efficiency and customer satisfaction. Skilled in staff management and decision-making, adept at conflict resolution and fostering team productivity. Demonstrated ability to improve workflows and maintain punctual, reliable service, showcasing goal orientation and exceptional customer service skills.
Overview
2024
2024
years of professional experience
Work History
Supervisor
United Parcel Service, UPS
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collected, arranged, and input information into database system.
Forklift Operator
RL Carriers
11.2022 - 10.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Driver
Orielly Auto Parts
03.2019 - 08.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Education
Ckm Mcclatchy
Sacramento, CA05.2016
Skills
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Conflict resolution
Timeline
Forklift Operator
RL Carriers
11.2022 - 10.2023
Driver
Orielly Auto Parts
03.2019 - 08.2019
Supervisor
United Parcel Service, UPS
Ckm Mcclatchy
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