Isaiah Carter
San Diego,CA
Summary
Senior Information Technology Specialist with 7+ years of experience supporting mission-critical government environments. Experienced in Active Directory administration, system imaging, patch management, and enforcing DoD cybersecurity standards, including DISA STIG, HBSS, and ACAS. Proven ability to lead IT operations, support enterprise users, and maintain secure, compliant systems across classified and unclassified networks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Information Technology Specialist
Super Systems INC
San Diego, CA
01.2025 - 03.2026
- Enforced DISA STIG compliance, HBSS policies, and ACAS vulnerability scan requirements across enterprise systems
- Performed system installations, configurations, and patching across Windows environments
- Administered Active Directory accounts, permissions, and group policies
- Identified and fixed noncompliant systems to meet security requirements
- Managed endpoint configurations and ensured systems met operational standards
- Served as site lead, coordinating operations and tasking for a team of 3 technicians
Client System Technician
United States Air Force
Ramstein Airbase
01.2021 - 01.2025
- Promoted to Staff Sergeant (E-5); led IT support operations for Ramstein Air Base and supervised 8 Airmen
- Supported base-wide operations across classified and unclassified networks (SIPR/NIPR)
- Provided Tier I–II support for connectivity, authentication, hardware, and software issues
- Performed system imaging and software deployment across enterprise Windows systems
- Administered Active Directory user accounts, permissions, and group policies
- Diagnosed and repaired hardware (RAM, storage, motherboards, power systems)
- Identified and resolved recurring system issues through root-cause analysis
- Maintained compliance with DISA STIGs, HBSS policies, and Air Force cybersecurity requirements
Shift Lead
Subway
San Diego, CA
12.2019 - 12.2020
- Supervised daily operations and ensured adherence to company policies and service standards
- Trained and mentored team members, improving consistency and efficiency across shifts
- Managed inventory, tracked stock levels, and maintained accurate records
- Handled opening and closing procedures, including cash handling and reconciliation
Accounting Assistant
Namvars Inc
San Diego, CA
02.2018 - 09.2019
- Prepared and reviewed financial documents, including balance sheets and income statements
- Assisted with cash flow tracking and expense reporting
- Conducted cost analysis to identify discrepancies and support budgeting efforts
- Maintained accurate financial records and supported administrative accounting functions
Education
Bachelor of Science - Information Technology
University of Maryland, College Park
College Park, MD10.2024
Skills
- Active Directory (User & Group Policy Management)
- Windows OS Administration (Windows 10/11)
- Account Provisioning & Access Control
- DISA STIG Implementation
- HBSS (Host-Based Security System)
- ACAS (Assured Compliance Assessment Solution)
- Endpoint Security & Compliance
Systems & Administration
Security & Compliance
- System Imaging & Deployment
- Software Installation & Configuration
- Patch Management
- Tier I–II Technical Support
- Desktop & Laptop Diagnostics and Repair
- Hardware Upgrades (RAM, Storage, Motherboards, Power Supplies)
- Peripheral Support (Printers, Mobile Devices)
Deployment & Support
Hardware & Troubleshooting
Certification
CompTia Security +
Additional Information
Holds an active Security Clearance
Timeline
Senior Information Technology Specialist
Super Systems INC
01.2025 - 03.2026
Client System Technician
United States Air Force
01.2021 - 01.2025
Shift Lead
Subway
12.2019 - 12.2020
Accounting Assistant
Namvars Inc
02.2018 - 09.2019
Bachelor of Science - Information Technology
University of Maryland, College Park