Isaiah Dolan
Golden Valley,MN
Summary
Upbeat team player with dependable nature and proficiencies in managing the cleaning and upkeep of projection booth, as well as performing equipment maintenance. Comfortable working independently or as part of small, supportive team. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
8
8
years of professional experience
Work History
Projectionist
American Multi-Cinema
Edina, MN
01.2019 - Current
- Troubleshot various projection-related problems during shows if they arose.
- Executed professional events for clients by integrating client's equipment with house video and audio and presented media according to client specifications and show flow.
- Delivered flawless visual and audio presentations for guests by keeping audio in sync with video, optimizing audio level and monitoring screen image for focus, brightness and cleanliness.
- Conducted routine inspections of projection booth equipment to identify needed repairs or replacement parts.
- Changed lamps, cleaned optics and replaced wiper bar and performed scheduled maintenance or repair.
- Mastered operation, maintenance and troubleshooting of projection equipment, computers and software and solved complex technical problems without delay or inconvenience to guests.
- Interacted with customers in a professional manner when responding to inquiries or complaints regarding screenings.
- Installed and connected auxiliary microphones, amplifiers, disc playback machines and lights.
- Created playlists by editing feature-length movies into specified lengths according to customer orders.
Manager
American Multi-Cinema
Coon Rapids, MN
08.2018 - 01.2019
- Monitored staff performance and addressed issues.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager
American Multi-Cinema
Eden Prairie, MN
03.2018 - 08.2018
- Monitored staff performance and addressed issues.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Supervisor
American Multi-Cinema
Roseville, MN
04.2016 - 03.2018
Film Crew Member
American Multi-Cinema
Roseville, MN
11.2015 - 04.2016
Education
Bachelor of Arts - Computer Science
University of Minnesota - Twin Cities
Minneapolis, MN12-2023
Skills
- Attention to Detail
- Verbal Communication
- Data Management
- Operations Improvement
Timeline
Projectionist
American Multi-Cinema
01.2019 - Current
Manager
American Multi-Cinema
08.2018 - 01.2019
Manager
American Multi-Cinema
03.2018 - 08.2018
Supervisor
American Multi-Cinema
04.2016 - 03.2018
Film Crew Member
American Multi-Cinema
11.2015 - 04.2016
Bachelor of Arts - Computer Science
University of Minnesota - Twin Cities
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