Isaiah Duckett
Summary
Proven innovator with a keen eye for detail, I excelled at Aaron's Leak Detection by training technicians and enhancing customer satisfaction. Skilled in Adobe Creative Suite and adept in customer service, I seamlessly adapted to new technologies and operated heavy machinery at Three Oaks Contractors, demonstrating unparalleled versatility and commitment to safety. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
8
8
years of professional experience
Work History
Pool Leak Technician
Aaron's Leak Detection
07.2021 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Heavy Equipment Operator
Three Oaks Contractors
04.2016 - 09.2018
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Education
Associate of Science - Information Technology
Full Sail University
Winter Park, FL07.2022
Bachelor of Science - Computer Animation
Full Sail University
Winter Park, FL11.2020
Skills
- Adobe Creative Suite
- Attention to Detail
- Customer Service
- Documentation And Reporting
- Innovation Skills
- Design principles
Timeline
Pool Leak Technician
Aaron's Leak Detection
07.2021 - Current
Heavy Equipment Operator
Three Oaks Contractors
04.2016 - 09.2018
Associate of Science - Information Technology
Full Sail University
Bachelor of Science - Computer Animation
Full Sail University
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