Isaiah Duckson
New York,NY
Summary
Experienced waiter with proficiency in providing top-notch customer service in busy restaurant environments. Track record of managing large number of tables while maintaining high level of customer satisfaction and enhancing dining experience. Strengths include strong communication skills, ability to multitask, and work under pressure. In previous roles, contributed to increased customer loyalty through consistent delivery of friendly service and accuracy in order handling.
Overview
14
14
years of professional experience
Work History
Waiter, Butler, Busser, Bartending, Door Personal, Line Cook, Runner, Model Staff, Food Prep, and Dishwasher
Kalon Catering
New York, USA
07.2023 - Current
- Informed customers about specials, upselling additional food and drink items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Responded to ad hoc cleaning duties at end of shift.
Sales Administrator
Bulgari
New York, USA
07.2019 - 08.2023
- Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
- Assisted with the development of marketing strategies for new products and services.
- Developed sales presentations and communications materials for management team.
- Researched market trends in order to help inform decisions about future product lines or services being offered by the company.
- Processed returns and refunds quickly and efficiently according to established policies and procedures.
Maintenance Crew Member
Collins Building Services Inc.
New York, USA
09.2010 - 09.2015
- Maintain the stock room
- Clean the office space
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Cleared walkways of snow and ice during winter months.
Education
Bachelor - Accounting
Bronx Community College
Bronx, NY05.2016
High School Diploma -
All Hallows High School
Bronx, NY06.2009
Skills
- Food spoilage prevention
- Menu item recommendation
- High volume dining
- Positive and professional
- Accurate money handling
Home
(212) 810-0414
Timeline
Waiter, Butler, Busser, Bartending, Door Personal, Line Cook, Runner, Model Staff, Food Prep, and Dishwasher
Kalon Catering
07.2023 - Current
Sales Administrator
Bulgari
07.2019 - 08.2023
Maintenance Crew Member
Collins Building Services Inc.
09.2010 - 09.2015
Bachelor - Accounting
Bronx Community College
High School Diploma -
All Hallows High School
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