Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Felts

Columbia,SC

Summary

Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Hard worker willing to learn and increase knowledge of any job. Fast pace learner also retain new information very well.

Overview

5
5
years of professional experience

Work History

Technician

Midas
07.2023 - Current
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
  • Reduced wait times for customers by effectively managing workloads and prioritizing tasks in a fast-paced environment.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.

Assistant Manager

Applegreens LLC
02.2021 - 06.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • In charge of ordering and putting up truck orders in a timely and effective manner.

Helper

A1 Remodeling
08.2018 - 10.2021
  • I helped my Father with construction rebuilding homes.
  • We reframe the inside of burnt brick homes.
  • We did siding, roofing, plumbing jobs as well

Education

High School Diploma -

Pelion High School
Pelion, SC
06.2015

Skills

  • Changing Oil
  • Inspecting Vehicles
  • Alignments Experience
  • Parts Replacement
  • Issue Resolution
  • Customer Service
  • Employee Scheduling
  • Task Delegation
  • Product and Service Knowledge
  • Recruiting and Interviewing
  • Team-Oriented and Dependable
  • Power Tool Operation

Timeline

Technician

Midas
07.2023 - Current

Assistant Manager

Applegreens LLC
02.2021 - 06.2023

Helper

A1 Remodeling
08.2018 - 10.2021

High School Diploma -

Pelion High School

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Isaiah Felts