Skilled in animal care and in customer service settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
petco
El Cajon, California
09.2023 - Current
Managed inventory of pet supplies and medications efficiently.
Assisted veterinarians with examinations and treatments for various animals.
I started as a customer advisor.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Answered phone inquiries from clients regarding appointment scheduling, services offered.
Participated in trainings on topics such as child abuse prevention, first aid, CPR certification, cultural awareness, diversity training.
Prepared and maintained medical records for pets receiving care.
Scheduled appointments using electronic calendar systems to optimize daily operations.
Communicated with clients to confirm, reschedule, or cancel appointments efficiently.
Coordinated with team members to ensure seamless patient flow and service delivery.
Maintained accurate records of appointments and client interactions in the database.
Assisted in training new staff on scheduling procedures and office protocols.
Provided clear information about promotions and store policies to customers.
I trained to draw blood from dogs and cats.
Education
General Education
Steele Canyon High School
Spring Valley, CA
06.2033
Completion of Emergency Medical Technician Training - Emergency Medical Services
ENSTA College
Santee, CA
06-2025
Bachelor of Science - Biology
Cuyamaca College
El Cajon, CA
Skills
Team Building
Customer Service
Multitasking
Microsoft Word
Troubleshooting
Analytical and Critical Thinking
Problem Solving
Telephone Etiquette
Languages
English
Professional
Timeline
Veterinary Assistant
petco
09.2023 - Current
General Education
Steele Canyon High School
Bachelor of Science - Biology
Cuyamaca College
Completion of Emergency Medical Technician Training - Emergency Medical Services