Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
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Isaiah Forbes

Isaiah Forbes

Aberdeen,MD

Summary

Diligent hardworking young man with a strong background in retail dedicated to leadership development and team collaboration. Seeking an opportunity to further engage my skills by working in a fast-paced, team-orientated, stimulating environment requiring solutions to complex problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Associate

Royal Farms
12.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.

Store Associate

KFC
07.2023 - 11.2024
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Seasonal Warehouse Associate

Kohl's, Inc
11.2023 - 02.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Program Aide

Boys & Girls Clubs Of Harford & Cecil Counties
05.2022 - 05.2023
  • Implemented welcoming environment where children felt safe and secure and enjoyed interacting with others.
  • Assisted with maintenance of educational materials, books and toys for classroom.
  • Accurately promote programs to potential Club members and their families.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Utilized positive reinforcement to help children develop communication, social engagement and collaboration skills.
  • Regularly attend, participate in training and staff meetings.
  • Maintain a positive attitude and contribute toward the positive qualities of the work environment.
  • Ability to build and maintain positive and professional relations with youth and their parents, when necessary.

Education

Mathematics, Science, English, Social Studies

Aberdeen High School
Aberdeen, MD

No Degree - HVAC

Harford Community College
Bel Air, MD
01-2025

Skills

  • Detail-oriented with the ability to multitask
  • Customer service
  • Ability to be productive and efficient in a fast-paced environment
  • Excellent customer service skills
  • Possess basic math and money handling skills
  • Excellent communication, listening and computer skills
  • Attention to detail focus
  • Relationship building
  • Patience and empathy demonstration
  • Team leadership
  • Safety oversight
  • Inventory management proficiency

Certification

  • Certification in the completion of the "Basic Refrigeration" Course
  • Certification in the completion of the "Comfort Cooling" Course
  • Certification in the completion of the "Heating Systems" Course
  • Certification in the completion of the "Electrical for HVAC Technicians" Course
  • Certification in the completion of the "Preparation for Refrigerant Recovery" Course

Timeline

Store Associate

Royal Farms
12.2024 - Current

Seasonal Warehouse Associate

Kohl's, Inc
11.2023 - 02.2024

Store Associate

KFC
07.2023 - 11.2024

Program Aide

Boys & Girls Clubs Of Harford & Cecil Counties
05.2022 - 05.2023

Mathematics, Science, English, Social Studies

Aberdeen High School

No Degree - HVAC

Harford Community College

Personal Information

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