Isaiah Garrett
Lewisville
Summary
Dynamic manager with a proven track record at Main Event, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and problem-solving. Skilled in time management and staff development, consistently achieving goals while fostering a productive and safe work environment.
Overview
1
1
year of professional experience
Work History
Manager
Main Event
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
N/A -
Neeman Smith High School
Carrollton, TX05.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Shift scheduling
- Conflict resolution
- Schedule preparation
Timeline
Manager
Main Event
01.2024 - Current
N/A -
Neeman Smith High School
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