Isaiah A. Garza
Manassas,VA
Summary
Dynamic professional with extensive experience in leasing and client relationship management, seeking to transition into banking. Adept at analyzing financial data, negotiating terms, and providing exceptional customer service. Proven ability to manage complex transactions and build strong, long-term relationships with clients. Eager to apply transferable skills in financial analysis, risk assessment, and problem-solving to contribute to the success of a banking team. Committed to continuous learning and professional growth within the banking sector.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Consultant
JAG- Jefferson Apartment Group
06.2023 - Current
- Manages leasing and marketing for vacant and upcoming apartments
- Verified tenant incomes and other information before accepting lease applications.
- Conducts apartment walkthrough and reports all necessary improvements
- Assists with resident relations, including handling fees, deposits, and lease information
- Assists with all marketing efforts, including conducing market surveys and advertising on Craigslist and other websites
- Performs various duties as required, including accepting rental payments
- Responded to requests and scheduled appointments for property showings.
General Merchandise Associate
Harley Davidson of Bull Run
06.2022 - 06.2023
- Receiving and inventory of parts and general merchandise; conduct part and merchandise sourcing and acquisition
- Build rapport with current and prospective clients to attract repeat, loyal customers
- Develop part-specifications based on client requirements to build estimates based on services needed
- Collaborate with departments to provide a seamless end-to-end client experience
- Pull and assess monthly sales reports across departments and associates to track company goals
- Promote the company's reputation as a respected, reliable motorcycle service provider to recruit prospective clients and lifelong customers
- Oversee junior associate day-to-day tasks to ensure position development and customer satisfaction
- Collaborate with department managers to ensure innovative solutions are provided to customers and overall day-to-day operations
Leasing Consultant
Shorehaven Apartments
04.2021 - 06.2022
- Responsible for the residential experience from application submission, acceptance and coordination, move-in, residential life and maintenance, and move-out and inspection
- Maintained compliance with state Landlord-Tenant Fair Housing Laws and Standards
- Adhered to the Government Fair Housing guidelines to ensure applicants meet Tax-Credit qualifications and ensure proper guidelines are followed
- Executed property marketing with market surveys, social media coordination, and provided input into leasing promotions and specials
- Responded to phone and e-mail requests with the goal of converging prospects to residents
- Maintained unit inspection forms, leasing files, and resident documentation
- Ensured resident satisfaction by working with residents, one-on-one, to resolve issues, submit maintenance requests, work withing their means, and coordinate amongst the property management team for support or resolution
- Responsible for office management through maintaining inventory, replenishing supplies, and preserving office organization
Carpentry Appren<ce
Closets By Design
08.2020 - 04.2021
- Maintained and operated various carpentry tools and equipment
- Coordinated with supervisor and clients to complete projects within the specified period
- Ensured compliance with OSHA safety practices for power tools and construction zones
- Coordinated and administered delivery of products to teams and worksites
- Maintained knowledge of specified requirements for individual clients
- Evaluated construction layouts and blueprints for processes and accuracy
- Assisted with furniture development for specialty requirements or projects
Education
Associates of Business Administration - Psychology, Info Technology, Intro To Business, Pre-Calculus
Northern Virginia Community College (NVCC)
Manassas, VA12-2025
High School Diploma -
Patriot High School
Nokesville, VA06.2018
Skills
- Organization
- Critical thinking
- Data entry
- Customer service
- Microsoft Excel
- Market research
- Administrative support
- Strong communication skills
Certification
- Fair Housing Certification, 04/21
- Low Income Housing Tax Credit Training, 04/21
Educationandhonors
- Northern Virginia Community College (NVCC), Manassas, VA, Associates of Business Administration, 05/25, Psychology, Information Technology, Introduction to Business, Pre-Calculus
- Patriot High School, Nokesville, VA, High School Diploma, 06/18
Timeline
Leasing Consultant
JAG- Jefferson Apartment Group
06.2023 - Current
General Merchandise Associate
Harley Davidson of Bull Run
06.2022 - 06.2023
Leasing Consultant
Shorehaven Apartments
04.2021 - 06.2022
Carpentry Appren<ce
Closets By Design
08.2020 - 04.2021
High School Diploma -
Patriot High School
- Fair Housing Certification, 04/21
- Low Income Housing Tax Credit Training, 04/21
Associates of Business Administration - Psychology, Info Technology, Intro To Business, Pre-Calculus
Northern Virginia Community College (NVCC)
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