Cheyenne Noonan
Oxon Hill,MD
Summary
Energetic leasing professional, offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
6
6
years of professional experience
Work History
Leasing Professional
Jefferson Apartment Group
01.2024 - Current
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Kept meticulous records of correspondence between management and tenants.
- Invited prospects to fill out application upon completion of property tour.
ASSISTANT MANAGER
Levi Strauss & Co.
11.2020 - 01.2024
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
- Engaged with customers to build rapport and promote long-term loyalty for increased sales
- Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules, and managing opening and closing procedures.
SALES REPRESENTATIVE
Bath & Body Works
01.2019 - 11.2022
- Increased sales by offering advice on purchases and promoting additional products
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
- Retained excellent client satisfaction ratings through outstanding service delivery
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handles customer complaints, resolved issues and adjusted policies to meet changing needs
- Adjusts job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Trains new associates on cash register operations, conducting customer transactions and balancing drawer
- Creates and implements employee monthly action plans to increase sales and customer loyalty.
Assistant Manager
Sperry Outlet
05.2019 - 11.2020
- Provided positive first impressions to welcome existing, new and potential customers
- Solved customer challenges by offering relevant products and services
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained customer satisfaction with quick and professional handling of product returns
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
KEY HOLDER
Asics
11.2018 - 12.2019
Education
Associate Degree in Sociology -
Prince George's Community College
01.2022
High School Diploma - undefined
Potomac High School
01.2017
Skills
- Providing Feedback
- Financial Management
- Microsoft Excel
- Administrative Leadership
- Social Perceptiveness
- Critical Thinking
- Issue Escalation
- Fair housing policies
- Local market conditions
- Training and mentoring
- Business processes and procedures
- Telephone and email etiquette
- Application processing
Timeline
Leasing Professional
Jefferson Apartment Group
01.2024 - Current
ASSISTANT MANAGER
Levi Strauss & Co.
11.2020 - 01.2024
Assistant Manager
Sperry Outlet
05.2019 - 11.2020
SALES REPRESENTATIVE
Bath & Body Works
01.2019 - 11.2022
KEY HOLDER
Asics
11.2018 - 12.2019
High School Diploma - undefined
Potomac High School
Associate Degree in Sociology -
Prince George's Community College
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