ISAIAH GLOVER
Cook's Pest Control
Fort Payne,AL
1
Certification
12
years of professional experience
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Work History
Patient Care Technician
1 Year- Administered patient care activities, including vital signs monitoring and assisting with dialysis procedures.
- Collaborated with nursing staff to develop individualized patient care plans and ensure optimal treatment outcomes.
- Educated patients on dialysis procedures, dietary restrictions, and medication management for improved health literacy.
- Maintained accurate patient records in electronic health systems, ensuring compliance with regulatory standards.
Pest Control Technician
4 Years 1 Month- As a Pest Control Technician we identify conditions that encourage infestations and recommend a control program
- Demonstrated expertise in the safe use of chemical pesticides, insecticides, and other hazardous materials.
- Maintained accurate records of all pest control activities including customer reports and invoices.
- Responded quickly to calls for pest control to provide customers with ideal service.
Irrigation / Landscape Technician
1 Year 2 Months- Responsible for maintaining the irrigation systems for 100-130+ commercial/residential properties
- Organized tools and supplies prior to job commencement in order to maximize efficiency during the project.
- Installed and maintained irrigation systems, including proper programming of timers and controllers.
Parts Distributor
1 Year 3 Months- Maintained accurate records of shipments, deliveries, and invoices.
- Developed expertise in inventory control and warehouse management.
- Answered clients' questions regarding product use, prices and availability.
Customer Service Associate
2 Years 3 Months- Assisted customers with product selection, order entry, and payment processing.
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions.
- Loaded, unloaded and stocked daily shipments and weekly truck deliveries.
Lawn Care Technician
1 Month- Demonstrated ability to use a variety of lawn care equipment, including mowers, trimmers, edgers and blowers.
- Performed routine maintenance on lawn care equipment to ensure proper functioning.
Education
High school or equivalent
Skills
Pest Control
Customer Service
Communicative and articulate
Critical thinking
Computer proficiency
Customer satisfaction measurement
Organizational skills
Certification
- Driver's License
- Zendesk Customer Service Professional Certificate
Timeline
Patient Care Technician
Fresenius Medical Care Dialysis
09.2025 - CurrentRead More
Pest Control Technician
Cook's Pest Control
08.2022 - CurrentRead More
Irrigation / Landscape Technician
Alabama Lawn Masters
05.2021 - 07.2022Read More
Parts Distributor
M.I.S Global
02.2019 - 05.2020Read More
Customer Service Associate
Lowe's
07.2015 - 10.2017Read More
Lawn Care Technician
The City of Fort Payne
06.2014 - 07.2014Read More
Plainview High School
High school or equivalent
Read More