Isaiah Gonyea
Hudson,WI
Summary
Adept at steering complex projects to success, I leveraged strategic planning and team collaboration at Airworthy Aerospace to enhance project quality and customer satisfaction. My bilingual proficiency and adept relationship building fostered strong customer and team connections, achieving significant improvements in efficiency and client trust.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Airworthy Aerospace
06.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Achieved significant improvements in project quality by establishing rigorous quality control processes.
- Built and maintained a strong relationship with customers.
Chiropractic Assistant
Team Health Care Clinic
04.2023 - 06.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
Senior Direct Care Professional
ACR Homes
01.2019 - 04.2022
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
- Fostered strong relationships with clients, families, and team members to create a supportive network for each individual.
- Enhanced client well-being by providing personalized care and support in daily living tasks.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Concrete Laborer
K&k Construction
05.2016 - 06.2018
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
Hockey Official
USA Hockey
12.2014 - 02.2018
- Managed conflicts effectively, mediating disputes between players, coaches, and other officials to maintain a positive game environment.
- Assisted in training sessions for new referees, providing guidance on best practices for officiating hockey games.
- Contributed to the development of new officials through mentorship and support within the referee community.
- Developed strong rapport with coaching staff, fostering open communication and trust in officiating decisions.
Education
Bachelors Or Science - Physiology
University of Wyoming
Laramie, WYAssociates - Biology
Concordia University
Saint Paul, MNHigh School Diploma -
Pine City High School
Pine City, MN2018
Skills
- Project management
- Bilingual (Spanish and English)
- Project planning and development
- Project scheduling
- Team collaboration
- Relationship building
- Strategic planning
- Customer relations
- Staff management
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Risk management
- Project estimation and bidding
- Contract management
- Project scope analysis
- Cost control
- Conflict management
- Data analysis
- Inventory control
- Logistics management
- Performance evaluations
Accomplishments
Started from the ground up a new department within a 75 million a year company that will do over 5 million in sales in its second year.
Certification
First Aid and CPR
AED Certification
Ultrasound Certification
Forklift Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Manager
Airworthy Aerospace
06.2023 - Current
Chiropractic Assistant
Team Health Care Clinic
04.2023 - 06.2024
Senior Direct Care Professional
ACR Homes
01.2019 - 04.2022
Concrete Laborer
K&k Construction
05.2016 - 06.2018
Hockey Official
USA Hockey
12.2014 - 02.2018
Bachelors Or Science - Physiology
University of Wyoming
Associates - Biology
Concordia University
High School Diploma -
Pine City High School
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