Isaiah Harris
Scott Depot
Summary
With over seven years of work experience, I successfully co-own and manage a restaurant, honing my expertise in all aspects of operations. I excel in team leadership, fostering a high-performing environment while ensuring exceptional customer service. My focus on operational efficiency consistently leads to increased profitability, and my dedication to quality and innovation consistently exceeds customer expectations.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager/Co-Owner
Sumthin’ Good Soul Food
08.2018 - Current
- Oversees all aspects of restaurant operations, including daily staff scheduling, inventory management, food and beverage ordering, and financial reporting.
- Develops and implements effective customer service strategies to enhance the dining experience and foster customer loyalty.
- Conducts performance reviews, provides constructive feedback, and addresses employee concerns to maintain a positive and motivated workforce.
- Manages payroll processing, ensuring compliance with all relevant labor laws.
- Controls food costs and labor expenses to maximize profitability while maintaining high-quality standards.
- Implements and maintains safety and sanitation procedures to ensure compliance with all health and safety regulations.
- Collaborates with vendors to negotiate favorable pricing and ensure timely delivery of supplies.
Luxury Sales Associate
Express
11.2018 - 03.2019
- Generated leads and cultivates relationships with potential customers, resulting in increased sales volume.
- Contributed to the achievement of team sales goals and overall store profitability.
Education
Associate’s Degree - Business Administration
BridgeValley Community & Technical College
05.2025
Skills
- Operational Management
- Inventory Management
- Cost Control
- Scheduling & Staffing
- Team Leadership
- Performance Management
- Quality Assurance
- POS Systems
- Analytical Skills
- Health & Safety Compliance
- Guest Relations
- Decision-Making
- Problem-Solving
- Strategic Thinking
- Interpersonal Skills
- Lean Six Sigma
- Restaurant Technology
- Customer service
- Team leadership
- Decision-making
- Time management
Certification
Lean Six Sigma Yellow Belt Certification
Timeline
Luxury Sales Associate
Express
11.2018 - 03.2019
Manager/Co-Owner
Sumthin’ Good Soul Food
08.2018 - Current
Associate’s Degree - Business Administration
BridgeValley Community & Technical College
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