Isaiah Jackson
Bartlett,TN
Summary
Dedicated stocker with proven strengths in customer service, inventory management, and effective communication. Eager to contribute to team success and enhance customer satisfaction through efficient product organization and assistance.
Overview
5
5
years of professional experience
Work History
Stocker
Walmart
Bartlett, TN
03.2023 - Current
- Stocked shelves with merchandise to maintain product availability and visibility.
- Organized inventory for efficient restocking and improved customer access.
- Assisted customers in locating products and provided information about promotions.
- Conducted inventory checks to identify low stock items and facilitate timely replenishment.
- Collaborated with team members to improve store layout and product placement.
- Maintained cleanliness of aisles and stock areas to uphold store standards and enhance shopping experience.
- Utilized hand-held devices for tracking inventory levels and managing stock orders.
- Followed safety protocols while handling heavy items and using equipment in the store.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Removed outdated products from shelves in accordance with company policy.
- Ensured that all products were labeled properly before stocking the shelves.
- Organized storage areas for efficient use of space.
- Arranged merchandise in an attractive manner to promote sales.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Inspected stock for damage or defects and reported issues to management.
- Participated in physical inventories of stock on hand periodically.
- Monitored expiration dates of perishable items to ensure freshness.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Sorted returned merchandise to prepare for restocking and disposal.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Palletized merchandise for easy movement to sales floor locations.
- Assisted with store displays and window dressing as needed.
- Updated product labels to reflect accurate pricing.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Recorded quantity, type and value of materials or items received.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Cashier
Walgreens
Bartlett, TN
06.2021 - 11.2021
- Processed customer transactions with accuracy and speed using point-of-sale systems.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Engaged in promotional activities to inform customers about special offers.
- Handled customer inquiries and resolved issues with professionalism.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers in locating products and provided product information.
- Processed sales transactions to prevent long customer wait times.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured cleanliness and organization of checkout area for optimal customer experience.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Checked personal identifications during alcohol and tobacco sales.
- Stocked shelves with merchandise regularly.
- Restocked shelves and organized merchandise to enhance store presentation.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Worked closely with front-end staff to assist customers.
- Collaborated with team members to enhance service delivery and streamline workflow.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
- Engaged in promotional activities to inform customers about special offers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Enhanced customer satisfaction by personalizing service and addressing individual needs.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Adhered to social distancing protocols and wore mask or face shield.
- Performed other duties as assigned by management.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
Education
Bachelor of Science - Psychology
University of Memphis
Memphis, TN05-2026
Skills
- Inventory management
- Shelving of products
- Supply restocking
- Complex Problem-solving
- Data entry
- Customer service
- Customer assistance
- Problem resolution
- Complex Problem-solving
- Team collaboration
- Effective communication
- Written communication
- Willing to learn
- Physical stamina
- Complex Problem-solving
Timeline
Stocker
Walmart
03.2023 - Current
Cashier
Walgreens
06.2021 - 11.2021
Bachelor of Science - Psychology
University of Memphis