Isaiah Jenkins
Supervisor
Yonkers,NY
Summary
I am currently a full-time student at Westchester community college. I also work at UPS as an operations supervisor. I am interested in breaking into the tech-field and gaining experience. I enjoy time spent with family and occasional hikes.
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
UPS
Yonkers, NY
09.2019 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Developed systems to track and log work issues.
- Reviewed operations reports to understand numbers and trends.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Identified procedure or process changes required to improve performance and productivity.
Education
Computer Science And Programming
Westchester Community College
Valhalla, NY 09.2022 - Current
Skills
Operations management
Natural leader
Employee relations and conflict resolution
Timeline
Computer Science And Programming
Westchester Community College
09.2022 - Current
Supervisor of Operations
UPS
09.2019 - Current