Isaiah Lopez
The Bronx,NY
Summary
Dynamic professional with a proven track record in customer relationship building and interpersonal communication skills, demonstrated at Market Source and other key roles. Excelled in enhancing client satisfaction and expanding customer bases, leveraging exceptional service and strategic networking. Skilled in both customer service and efficient financial transaction management, significantly boosting revenue and customer loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Market Source
05.2024 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased policy enrollments.
Warehouse Worker
Walmart
06.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Route Sales Person
Digicel
10.2021 - 01.2022
- Maintained detailed records of customer interactions, contacts, orders, returns, and other relevant information using CRM software or manual documentation methods as required.
- Managed financial transactions accurately, maintaining records of cash payments and invoices for each sale.
- Supported team success through effective collaboration with colleagues on joint routes or special projects.
- Strengthened customer loyalty by conducting regular follow-ups and providing exceptional after-sales support.
- Boosted revenue through upselling and cross-selling products, utilizing extensive knowledge of the company''s offerings.
Cashier
Massy Stores
03.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Woodbrook Secondary School
Trinidad And Tobago 05.2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Certification
OSHA certified
Timeline
Sales Representative
Market Source
05.2024 - 12.2024
Warehouse Worker
Walmart
06.2022 - 01.2023
Route Sales Person
Digicel
10.2021 - 01.2022
Cashier
Massy Stores
03.2019 - 10.2019
OSHA certified
Woodbrook Secondary School
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