Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Lord

Isaiah Lord

Las Vegas

Summary

Dynamic Client Advisor with a proven track record at Emporio Armani Outlet, excelling in client interaction and business development. Leveraged strong communication skills to enhance customer satisfaction and foster relationships, while effectively managing retail inventory. Recognized for adaptability and problem resolution, contributing to a seamless shopping experience.

Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Client Advisor

Emporio Armani Outlet
01.2024 - Current
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
  • Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.

Stock Associate

Emporio Armani Outlet
01.2024 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Managed inventory storage in clean and organized fashion.
  • Performed inventory control, such as counting, and stocking merchandise.

Order Picker

Levis Strauss & Co
05.2022 - 09.2024
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Improved warehouse efficiency by accurately operating reach trucks for order picking and pallet storage.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Reduced product damage by skillfully maneuvering reach trucks in tight spaces and high shelves.
  • Completed daily equipment inspections, contributing to a safe work environment for all employees.

Fresh Produce Manager

99 Cents Only
02.2021 - 12.2021
  • Implemented efficient inventory management processes, reducing stock discrepancies and improving overall stock control.
  • Enhanced customer satisfaction by providing knowledgeable and friendly service in the fresh produce department.
  • Reduced waste levels by regularly monitoring inventory and adjusting orders accordingly.
  • Coached and mentored new team members.
  • Priced produce to achieve margin and sales goals.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.

Education

High School Diploma -

Sunrise Mountain
Las Vegas, NV
05-2019

Skills

  • Cross-selling techniques
  • Client interaction
  • Business development
  • Money handling
  • Retail inventory management
  • Cleaning and organizing
  • Customer service
  • Time management
  • Decision-making
  • Microsoft dynamics 365
  • Problem resolution
  • Packaging and labeling

Timeline

Client Advisor

Emporio Armani Outlet
01.2024 - Current

Stock Associate

Emporio Armani Outlet
01.2024 - Current

Order Picker

Levis Strauss & Co
05.2022 - 09.2024

Fresh Produce Manager

99 Cents Only
02.2021 - 12.2021

High School Diploma -

Sunrise Mountain