Isaiah Mahoney
Rochester,US
Summary
Dynamic Operations Specialist with a proven track record at Petco Animal Supplies Stores Inc., enhancing customer satisfaction and operational efficiency. Excelled in guest relations and maintaining high standards of animal care. Achieved notable improvements in store presentation and efficiency, demonstrating a keen eye for detail and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Operations Specialist - Animal Care
Petco Animal Supplies Stores, Inc.
Rochester, NY
07.2023 - Current
- Company Overview: Dynamic Operations Specialist with a proven track record at Petco Animal Supplies Stores Inc., enhancing customer satisfaction and operational efficiency
- Excelled in guest relations and maintaining high standards of animal care
- Achieved notable improvements in store presentation and efficiency, demonstrating a keen eye for detail and a commitment to excellence
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper nutrition and materials
- Developed strong cooperative relationships with coworkers and managers
- Built relationships with customers to encourage repeat business
- Resolved customer complaints promptly, maintaining high levels of customer satisfaction
- Dynamic Operations Specialist with a proven track record at Petco Animal Supplies Stores Inc., enhancing customer satisfaction and operational efficiency
- Excelled in guest relations and maintaining high standards of animal care
- Achieved notable improvements in store presentation and efficiency, demonstrating a keen eye for detail and a commitment to excellence
Merchandise Operations Specialist
Petco Animal Supplies Stores, Inc.
Rochester, NY
03.2023 - 07.2023
- Enhanced store presentation and customer experience through effective visual merchandising strategies
- Provided exceptional customer service by assisting shoppers in locating desired items promptly and accurately answering their queries about products or promotions available at the store
- Managed and maintained purchase orders and invoices
Guest Experience Specialist
Petco Animal Supplies Stores, Inc.
Rochester, NY
11.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs
- Helped customers complete purchases, locate items, and join reward programs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Education
High School Diploma -
Eastridge High School
06.2017
Skills
- Operational Efficiency
- Guest Relations
- Computer Skills
- Animal Care
- Sales Techniques
- Financial Transactions
- Risk mitigation
- Relationship building
Timeline
Operations Specialist - Animal Care
Petco Animal Supplies Stores, Inc.
07.2023 - Current
Merchandise Operations Specialist
Petco Animal Supplies Stores, Inc.
03.2023 - 07.2023
Guest Experience Specialist
Petco Animal Supplies Stores, Inc.
11.2022 - 03.2023
High School Diploma -
Eastridge High School
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