Isaiah Melvin
Wesley Chapel,FL
Summary
Dynamic leader with proven expertise in staff management and customer service honed at Arbys Restaurant. Excelled in team leadership and decision-making, significantly enhancing customer satisfaction and employee productivity. Demonstrated rapid learning and adaptability during Army training, mastering new processes and contributing to team goals. Skilled in time management, prioritizing high-quality service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Manager
Arbys Resturant
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Trainee
Army
09.2023 - 12.2023
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Education
High School Diploma -
Wiregrass Ranch Highschool
Wesley Chapel, FL03-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Goal setting
Timeline
Trainee
Army
09.2023 - 12.2023
Manager
Arbys Resturant
03.2023 - Current
High School Diploma -
Wiregrass Ranch Highschool
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