Isaiah Morales

Oviedo

Summary

Dynamic food expeditor with a proven track record at Windjammers on the Pier, enhancing order accuracy and customer satisfaction through effective communication and quality control. Skilled in team member training and stress tolerance, I thrive in high-volume environments, ensuring timely and precise food delivery while fostering a collaborative atmosphere.

Overview

year of professional experience

Certification

Work History

Food Expeditor

Windjammers on the Pier

06.2024 - 05.2025

Trained new expeditors and food runners according to company policies and standards.
Assisted preparation of food plates, overseeing quality, and appearance.
Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
Increased order accuracy through effective communication between front-of-house and back-of-house teams.
Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
Contributed to a positive work environment, collaborating effectively with team members across different roles.

Education

Bachelor of Science - Biochemistry

University of Central Florida

Orlando, FL

05-2029

Skills

Customer service
Team member training
Guest service
Food safety knowledge

Stress tolerance
Quality control
Efficient workflow
Sanitation control