Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Oliver

El Paso

Summary

Dedicated and detail-oriented professional committed to delivering high-quality results in a timely manner. Demonstrated ability to collaborate effectively with team members to streamline data management processes. Expertise in document digitization, office modernization, and data organization enhances productivity and operational efficiency. Proactive approach to problem-solving and a focus on continuous improvement in all tasks undertaken.

Overview

8
8
years of professional experience

Work History

Quality Associate

Conduent
02.2025 - 07.2025
  • Document, review accurate data input and verification to ensure quality standards for clients and projects.
  • Accurately entering, processing, and validating data from various document forms
  • Reviewing documents and cases, approving or rejecting them, and performing sample testing to ensure quality standards are met.
  • Maintaining detailed records of quality checks and issues detected.
  • Reviewing documents and cases, approving or rejecting them, and performing sample testing to ensure quality standards are met.
  • Following established internal processes, procedures, and client specifications.

Student Assistant

Texas Tech University Health Sciences Center-El Paso
02.2024 - 02.2025
  • Provide excellent customer service to all customers, faculty, students and staff and personally demonstrate, display, promote, and act in accordance with TTUHSC El Paso’s values of Service, Respect, Accountability, Integrity, Advancement, and Teamwork.
  • Provide circulation desk coverage, helping patrons with reservations, printing needs, answering phones.
  • Maintaining printers and scanning stations, filling with paper, checking toner, etc.
  • Clean and maintain circulation counter and study areas including regular disinfecting.

Patient Registration/Insurance Verification

Quick Claimers Medical Billing
12.2020 - 03.2021
  • Entered patient demographics
  • Verify patient eligibility

Student Peer Tutor

Parkland Highschool
03.2017 - 05.2020
  • Instructed elementary school students on how to apply mathematic and scientific concepts to their homework assignments.
  • Helped coach children for the basketball program.

Education

High School Diploma -

Parkland Highschool
El Paso, TX
05.2020

Skills

  • Quality metrics
  • Documentation review
  • Standard work
  • Internal auditing
  • Preventive action
  • Strong Customer Services Skills
  • Error proofing
  • Problem-solving skills
  • Team collaboration
  • Team leadership
  • Verbal and written communication
  • Decision-making
  • Detail-oriented

Timeline

Quality Associate

Conduent
02.2025 - 07.2025

Student Assistant

Texas Tech University Health Sciences Center-El Paso
02.2024 - 02.2025

Patient Registration/Insurance Verification

Quick Claimers Medical Billing
12.2020 - 03.2021

Student Peer Tutor

Parkland Highschool
03.2017 - 05.2020

High School Diploma -

Parkland Highschool

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