Isaiah Penny
Plano,Texas
Summary
Professional with a strong commitment to serving clients and a track record of providing outstanding administrative support. knowledgeable about running the front desk, answering questions, and promoting facilities programs. Looking to apply my skills to a cutting-edge company that prioritizes teamwork and client happiness.
Overview
3
3
years of professional experience
Work History
Oak Point Recreation Center
Rec Aid
05.2022 - 10.2023
- Greeted clients and provided amiable assistance, creating a favorable first impression.
- Gave potential members tours of the property while showcasing its features and offerings.
- Calls were handled, queries from customers and staff were quickly answered, and queries were sent to the appropriate departments.
- Helping to implement new member contracts, making sure that paperwork is completed and data is entered accurately.
- By managing membership, class, camp, and activity registrations, ACTIVE software helped front desk operations.
- Accurate processing was done for point-of-service transactions, recording of sales transactions, and handling of payments.
- In order to ensure customer satisfaction and create a positive culture, client problems were addressed and managed.
- Increased participation and enrolment as a result of marketing facility services and activities to visitors and members.
- Maintained a supply and equipment inventory, ensuring adequate stock levels to satisfy operational needs
Dirt Cheap
Administrative Support
04.2021 - 09.2021
- Ensured the front lobby's cleanliness and safety, creating a welcoming atmosphere for guests.
- Monitored the facility's conditions and promptly informed the proper personnel of any complaints or maintenance difficulties.
- Worked together with the group to manage concessions and have enough supplies on hand.
- Proactively took action to avert difficulties by anticipating prospective issues and identifying hazards.
Education
Associate of Science - Accounting And Finance
Collin County Community College District
Plano, TX08.2025
High School Diploma -
Plano Senior High School
Plano, TX 05.2022
Skills
- Activity Coordination
- Budget Administration
- Facility Management
- Program Development
- Time Management
- Customer service
- Communication
- Problem solving
- Organization
- Leadership
Timeline
Oak Point Recreation Center
Rec Aid
05.2022 - 10.2023
Dirt Cheap
Administrative Support
04.2021 - 09.2021
Associate of Science - Accounting And Finance
Collin County Community College District
High School Diploma -
Plano Senior High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeInternshipWork Location
HybridRemoteOn-SiteImportant To Me
401k matchPaid sick leavePaid time offWork-life balanceWork from home optionFlexible work hoursPersonal development programsStock Options / Equity / Profit Sharing4-day work weekTeam Building / Company RetreatsCareer advancementHealthcare benefitsCompany CultureAccomplishments
- Revenue generation.
- Cost savings.
- Process improvements.
- Project success.
- Team leadership.
- Customer satisfaction.
- Awards or recognition.
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