Isaiah Perez
El Paso,TX
Summary
Professional, prepared security expert with strong focus on team collaboration and achieving results. Skilled in surveillance, conflict resolution, and emergency response. Reliable and adaptable, ensuring safety and security in dynamic environments. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guard 1
Deployed Services
06.2024 - 06.2025
- Assisted in enforcing facility rules and regulations effectively.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Maintained detailed logs of daily activities and incidents observed.
- Learned emergency response procedures for various situations, enhancing safety awareness.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Conducted regular patrols to identify suspicious activities or hazards.
- Monitored premises to ensure safety and security of property.
Stocking Associate
Walmart
05.2024 - 06.2024
- Stocked shelves efficiently to ensure product availability and display standards.
- Collaborated with team members to optimize restocking processes and improve workflow efficiency.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
- Scanned, recorded and verified received inventory during regular shipments.
Asset Protection Associate
Walmart
09.2023 - 05.2024
- Monitored store premises to prevent theft and ensure safety protocols.
- Collaborated with team members to implement loss prevention strategies.
- Engaged with customers to promote awareness of store policies and safety.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
Team Leader
Jack in the Box
03.2021 - 06.2023
- Led team in executing daily operational tasks, ensuring adherence to company policies and procedures.
- Facilitated training sessions for new hires, improving onboarding process and team productivity.
- Conducted regular safety audits, promoting compliance with safety regulations and enhancing workplace safety culture.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Cashier
Circle K
02.2021 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and performed daily reconciliations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and systems.
- Implemented strategies to enhance checkout efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Fry Cook
Jack in the Box
11.2019 - 11.2020
- Prepared menu items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of workstations to ensure efficient food preparation.
- Operated kitchen equipment, including fryers and grills, adhering to safety protocols.
- Assisted in training new staff on cooking techniques and operational procedures.
- Monitored food quality and presentation, ensuring compliance with restaurant standards.
Fry Cook
Whatabuger
09.2019 - 11.2019
- Collaborated with team members to optimize workflow during peak hours.
- Implemented time-saving techniques that improved overall kitchen efficiency.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Burges High School
El Paso, TX07-2019
Skills
- Verbal and written communication
- Punctuality
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Team motivation
- Team supervision
- Integrity and trustworthiness
- De-escalation techniques
- Staff training
- Documentation and reporting
- Safety
Certification
- Licensed Guard Card
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Guard 1
Deployed Services
06.2024 - 06.2025
Stocking Associate
Walmart
05.2024 - 06.2024
Asset Protection Associate
Walmart
09.2023 - 05.2024
Team Leader
Jack in the Box
03.2021 - 06.2023
Cashier
Circle K
02.2021 - 06.2021
Fry Cook
Jack in the Box
11.2019 - 11.2020
Fry Cook
Whatabuger
09.2019 - 11.2019
High School Diploma -
Burges High School
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