Isaiah Ramirez
Greeley,CO
Summary
Results-driven Lube Technician at Quality Lube with a strong focus on customer service and problem-solving. Enhanced vehicle performance through meticulous oil changes and fluid checks, while training new employees to uphold high standards. Recognized for improving workflow efficiency and achieving high customer satisfaction through timely service delivery.
Overview
3
3
years of professional experience
Work History
Lube Technician
Quality Lube
Evans, CO
07.2023 - Current
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Maintained cleanliness and organization of work area to enhance efficiency.
- Assisted in diagnosing vehicle issues and recommending appropriate services.
- Utilized hand tools and diagnostic equipment for accurate service execution.
- Educated customers on maintenance services to promote long-term vehicle care.
- Collaborated with team members to improve workflow and service delivery.
- Trained new employees on standard operating procedures and best practices.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
Education
High School Diploma -
Union Colony Preparatory School
Greeley, CO05.2023
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Oil changes
- Attention to detail
- Adaptive learner
Timeline
Lube Technician
Quality Lube
07.2023 - Current
High School Diploma -
Union Colony Preparatory School