Summary
Overview
Work History
Education
Skills
Timeline
Generic

ISAIAH THOMAS

Woodbridge,Virginia

Summary

Highly adaptable and motivated professional with hands-on experience, eager to learn new skills and advance knowledge. Possessing a strong work ethic and the ability to thrive in team-based and individually motivated environments, always ready to take on new challenges. Dedication to continuous growth and improvement ensures consistent delivery of high-quality results.

Overview

4
4
years of professional experience

Work History

Direct Support Professional

Dedicated Care
10.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Assistant Manager

Lids Hat World
02.2024 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Leslie's
03.2022 - 09.2022
  • Sales training
  • Retail sales
  • Persuasive sales techniques
  • Customers received merchandise recommendations based on their needs and preferences
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Assisted an average of [Number] customers per day by responding to inquiries and locating products
  • Suggested the best merchandise based on the needs and desires of the customer
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
  • Used the [Type] register system to ring up customer purchases, process payments, and issue receipts
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals
  • Helped customers by locating [Type] items they needed and checking inventory for items in other locations

Cashier/Food Prep

Paradise Ice Cream
09.2020 - 03.2021
  • Double-checked orders for accuracy and bagged meals for transport
  • Counted and tracked food stock and supply levels in order to reorder when supplies were running low
  • Thoroughly washed and sanitized all dishes, glassware, and silverware after each use
  • Took orders by listening to customers and recording menu selections, substitutions, and add-ons
  • Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging
  • Processed payments and counted change to complete transactions
  • Assisted customers in making menu selections by providing food complementing information
  • Wiped down counters, and sanitized equipment to keep the food prep and dining areas clean

Education

High School -

Gar-Field Senior High School
Woodbridge, VA
01.2023

Skills

  • Retail sales
  • Customer service
  • Sales Proficiency
  • Sales techniques knowledge
  • Personal Care Assistance

Timeline

Direct Support Professional

Dedicated Care
10.2024 - Current

Assistant Manager

Lids Hat World
02.2024 - 12.2024

Sales Associate

Leslie's
03.2022 - 09.2022

Cashier/Food Prep

Paradise Ice Cream
09.2020 - 03.2021

High School -

Gar-Field Senior High School
ISAIAH THOMAS