Isaiah Torres
El Mirage,AZ
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Bartender
Brookside II Sports Bar & Grille
Surprise, Arizona
08.2016 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Sever/Bartender
Red Robin
Surprise, AZ
10.2015 - 11.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Stocked ice bins and coolers as needed throughout shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Remained calm and poised during busy periods, promoting great customer service to guests.
All Purpose Clerk
Frys Food
Surprise, AZ
09.2014 - 08.2015
- Conducted inventory counts to ensure accuracy of stock levels.
- Built displays for merchandise in accordance with company standards.
- Replenished merchandise shelves as needed to ensure product availability.
- Cross trained in multiple departments for more opportunities and training
Education
High School Diploma -
Valley Vista High School
Surprise, AZ05-2014
Skills
- Basic accounting
- Beverage Preparation
- Payment Processing
- Food Running
- Safe service compliance
- Food Service
- Customer service expertise
- Engaging personality
- Identification verification
- Professional Appearance
- Handling Difficult Customers
- New Hire Training
- Inventory
- Highly reliable
Timeline
Bartender
Brookside II Sports Bar & Grille
08.2016 - Current
Sever/Bartender
Red Robin
10.2015 - 11.2020
All Purpose Clerk
Frys Food
09.2014 - 08.2015
High School Diploma -
Valley Vista High School