Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Isaiah Turner

Kansas City,MO

Summary

Dedicated CNA with strong skills in vital signs monitoring, electronic health records, and patient safety. Committed to delivering quality patient care and ensuring a safe environment. By adding a focus on ensuring that every person is not only heard, but also cared for in their unique way. I strive to provide the best possible service to everyone.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

CNA

NKC Health
kansas city, MO
01.2015 - Current
  • Assisted patients with daily living activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and safety in patient environments at NKC Health.
  • Documented patient information accurately in electronic health records systems.
  • Collaborated with healthcare team to ensure quality patient care delivery.
  • Trained new CNAs on best practices for patient care and safety protocols.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Documented activities and recorded information in Cerner system.

CNA

University Of Kansas Health System
Kansas City, KS
08.2018 - 01.2019
  • Assisted patients with daily living activities and personal care needs.
  • Documented patient care activities in electronic health record systems.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Provided emotional support and companionship to residents.
  • Educated patients on health practices and wellness initiatives.
  • Documented patient care services by charting in designated areas.

Customer Service Representative

Price Chopper
kansas city, MO
2006 - 2013
  • Processed customer transactions accurately and efficiently at checkout.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Maintained a clean and organized work environment to enhance customer experience.
  • Utilized point-of-sale systems for transactions, returns, and refunds processing.
  • Provided product recommendations based on customer needs and preferences.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Associate of Science -

Indiana Wesleyan University
Marion, IN
02-2022

High School Diploma -

North Kansas City High School
North Kansas City, MO
01-2008

Skills

  • Vital signs monitoring
  • Electronic health records
  • Patient safety protocols
  • Infection control measures
  • Personal care assistance
  • Healthcare teamwork
  • Patient documentation
  • Familiar with scheduling
  • Using Word and other Microsoft programs

Accomplishments

  • I help found and learn the first ever Tech(CNA) council in my current hospital.
  • I help start the sunflower award. (its like the daisy award but for CNAs)
  • I received the "BEST PRECEPTOR" award.
  • I received the "GOT YOUR BACK" award.
  • I also received several sunflowers myself.

Certification

  • BLS
  • CNA

Timeline

CNA

University Of Kansas Health System
08.2018 - 01.2019

CNA

NKC Health
01.2015 - Current

Customer Service Representative

Price Chopper
2006 - 2013

Associate of Science -

Indiana Wesleyan University

High School Diploma -

North Kansas City High School
Isaiah Turner