Hoodie Zay
Millington,TN
Summary
Motivated and results-driven professional seeking a leadership role as a Process Assistant at Amazon. Committed to driving operational excellence, mentoring team members, and ensuring efficient workflow to meet organizational goals.
Overview
4
4
years of professional experience
Work History
Slam Line Operator
Amazon
Memphis, TN, USA
04.2024 - Current
- Ensure accuracy in shipments by quickly identifying and correcting mistakes to guarantee customers receive the correct product on time
- Efficiently resolve workflow interruptions caused by jams, ensuring minimal disruption and maintaining productivity
- Assist Process Assistants in managing operations and ensuring associates (AAs) have the tools and knowledge to meet performance rates
- Partner with management and Process Assistants to troubleshoot equipment issues and provide solutions
- Track and analyze volume, rates, and budget metrics to ensure performance aligns with operational goals
- Maintain a high level of efficiency for over 2 years, consistently meeting or exceeding rate expectations
Deli/Bakery Team Lead
Sonic
Millington, TN, USA
01.2021 - 07.2022
- Directed and assigned tasks to staff to maximize productivity and meet store needs
- Trained and supervised associates on food safety and operational procedures, ensuring compliance with regulations
- Maintained a clean and organized workspace, ensuring safety and compliance with food safety standards
- Led a team in the kitchen, coordinating breaks and ensuring timely food delivery
Education
Degree - Teaching
Southwest Community College
Memphis, TN03.2025
High School -
Bolton High School
01.2021
Skills
- Leadership and team management
- Process optimization and workflow efficiency
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work under pressure in high-volume environments
- Attention to detail and commitment to safety and quality standards
Key Qualifications
- Leadership & Team Collaboration: Experienced in training, mentoring, and motivating team members to ensure high performance and operational success.
- Strong Communication Skills: Proven ability to communicate effectively with both team members and management to achieve seamless operations.
- Process Improvement: Actively participates in identifying and implementing process improvements to boost productivity and efficiency.
- Time Management & Efficiency: Exceptional ability to manage tasks in fast-paced environments while maintaining quality and accuracy.
- Problem-Solving: Skilled at identifying issues quickly and addressing them to prevent workflow interruptions.
- Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) with over 3 years of experience.
Timeline
Slam Line Operator
Amazon
04.2024 - Current
Deli/Bakery Team Lead
Sonic
01.2021 - 07.2022
Degree - Teaching
Southwest Community College
High School -
Bolton High School