- Baking
- Crafting and DIY Projects
- Music
- Drawing and Painting
- Youth Development Programs
- Volunteer Work
- I enjoy helping others and giving back to the community
Isaiah Ware
Easley,SC
Summary
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Patel McDonald's
05.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements
- Taught new team members correct procedures for all areas of operations
- Studied crew members during work shift to provide feedback and guidance in improving performance
- Set positive example for team members by providing high-quality, efficient service
- Greeted customers with smile and provided friendly service to professionally handle every need
- Collaborated with management to identify areas of improvement and develop comprehensive training programs
- Mentored junior employees to improve performance, food safety, and customer service
- Maintained current knowledge of all team position requirements
- Evaluated crew members' progress and provided constructive feedback for continuous development
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources
- Documented training and progress on database to enable tracking history and maintain accurate records
- Reduced employee turnover by fostering a supportive and engaging learning environment
- Facilitated open communication between crew members, promoting teamwork and collaboration
- Tailored training programs to meet unique needs of each crew member, promoting culture of continuous learning
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Crew Member
Little Caesars
10.2023 - 02.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Stocker
Walmart
12.2022 - 02.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Improved customer satisfaction by promptly locating items and providing product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Crew Member
Hardee's
09.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Bachelor of Arts - Criminology And Criminal Justice
University of South Carolina
Columbia, SC05-2028
Bachelor of Arts - Criminology And Criminal Justice
University of South Carolina
Easley, SC05-2024
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Safe Food Handling
- Coaching and Mentoring
- Workplace Safety
- Food Safety
- Staff education and training
- Cleaning and sanitation
Interests
Timeline
Crew Member
Little Caesars
10.2023 - 02.2024
Stocker
Walmart
12.2022 - 02.2023
Crew Member
Hardee's
09.2022 - 01.2023
Crew Trainer
Patel McDonald's
05.2022 - Current
Bachelor of Arts - Criminology And Criminal Justice
University of South Carolina
Bachelor of Arts - Criminology And Criminal Justice
University of South Carolina
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