Isaiah Anthony-Ray Whitten
Market Development Representative
1901 164th Ave NE Bellevue
Summary
Achieved industry-leading customer and revenue growth in Sales Development Representative role by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work History
Small Business Mentee
Andonian Rugs
12.2023 - Current
- Received hands on training from 4x-generational small business owner to learn the in-and-outs of running a business from a ground level.
- Selected for training in high-end rug manufacturing and selling.
- Served customers with over $1,000,000,000 in networth and negotiated sales and nurtured relationships over two years.
- Tasked with individual responsibility of running a business in absence of owner.
- Consulted to increase business awareness through marketing tact.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within high-end designer rug manufacturing, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with staff on group projects and presentations.
Regional Producer
Globe Life
12.2021 - 12.2023
- Broke AO (American Income Life) Rookie Sales Record for most Insurance sales revenue in first month ($25k).
- 73% Lifetime Close Ratio on clients who successfully appeared for sales meetings or calls.
- Fastest promotion into Management in AO sales history.
- Achieved 10k Plague (Over $10k of revenue generated in one week.
- Successfully recruited and trained a team which went on to become apart of the 98% percentile in AO sales history.
- Held meetings and collaborated with company leadership to create sales material and effectively train new recruits to achieve highest results.
- Analyzed regional market trends, utilizing data-driven insights to inform strategic decision-making processes.
- Developed and executed successful regional events for product launches, resulting in increased brand awareness and customer engagement.
- Expanded the company''s market presence by researching and identifying new opportunities within the region.
- Developed a regional growth strategy, aligning goals with overarching corporate objectives for long-term success and sustainability.
Market Development Representative
SAP Concur
08.2019 - 06.2020
- Sales MVP in October 2019 and January 2020.
- Responsible for helping coach and train new hires to perform MDR role.
- Proficient in cold calling with highest conversation to conversion rate of sales team.
- Provided research and development on travel expense products to showcase benefits and retain customers.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Utilized Salesforce & Connect and Sell to manage sensitive client information and update existing and new client profiles.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Worked alongside regional sales executives to boost sales by enhancing product presentations and advertising collateral.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Door-To-Door Sales Lead
Vantage Marketing
06.2018 - 08.2019
- Number One Rookie Salesman of 2018.
- Averaged 60+ hours per week knocking through 80+ neighborhoods throughout California's LA area.
- Exceeded sales quotas by margin of 33% - 115%.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked quickly to determine unlikely customers in order to focus attention on valuable prospects.
- Issued receipts and processed refunds, credits, and exchanges.
- Educated customers on promotions to enhance sales.
- Met and exceeded up-sell goals by highlighting strategic promotional approaches.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
Institute Scholar
The Institute For Responsible Citizenship
05.2016 - 07.2016
- The Institute for Responsible Citizenship is an intensive two-summer leadership program held in Washington D.C. for 12 African-American students participating in economic and constitutional high-level internships.
- Institute Scholars receive direct mentorship in how to make real impact in the black community and the United States from private and public leaders (e.g., Supreme Court Justice Clarence Thomas, BET Founder Sheila Johnson, Congressman John Lewis, Senator Cory Booker, United States Senate Chaplin Barry C. Black, General Colin Powell, etc.)
Founder & President
The Oxford American Student Union
09.2015 - 04.2016
- Recruited over 30 American Oxford University students to join and build The Oxford American Student Union. This university sanctioned club focused on educating students on American culture, serving the greater city of Oxford through community service, and altering misconceptions Oxford's global student body has regarding the United States.
- Developed College Liaison system in order to effectively recruit American students from Oxford's 44 separate colleges.
- Established advisory board of prominent university faculty to offer counsel to executive committee on best methods for improving the Oxford American Student Union.
- Partnered with the University of Oxford to creating scholarships for exceptional members of The Oxford American Student Union in order to drive recruitment.
- Negotiated partnerships with Rothermere American Institute, Stanford University and Oxford Brookes University.
- Assumed responsibility for transferring power to new leaders, helping insure the Union's legacy continued even after returning to Northwest University.
Education
Bachelor of Arts - International Business
Northwest University
Kirkland, WA 08.2014 - Current
Courses - Political Philosophy, English, Theology, History
Oxford University
Oxford, England 09.2015 - 04.2016
Skills
Network Development
Problem-solving
Team leadership strength
Leadership abilities
Public speaking and presentation
Customer service
Friendly, positive attitude
Goal setting and achievement
Creativity and innovation
Sales and negotiation
Account Servicing
Revenue Generation
Lead Prospecting
Customer Relations
Public Speaking
Account Development
Coachable
Timeline
Small Business Mentee
Andonian Rugs
12.2023 - Current
Regional Producer
Globe Life
12.2021 - 12.2023
Market Development Representative
SAP Concur
08.2019 - 06.2020
Door-To-Door Sales Lead
Vantage Marketing
06.2018 - 08.2019
Institute Scholar
The Institute For Responsible Citizenship
05.2016 - 07.2016
Founder & President
The Oxford American Student Union
09.2015 - 04.2016
Courses - Political Philosophy, English, Theology, History
Oxford University
09.2015 - 04.2016
Bachelor of Arts - International Business
Northwest University
08.2014 - Current