Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Isaias Diego Guerrero

Mission,TX

Summary

Dedicated Customer Service Representative with expertise in product knowledge and effective communication. Proven ability to enhance customer satisfaction through positive interactions and process improvements.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service Representative

TaskUs
New Braunfels, Texas
02.2020 - 11.2024
  • Assisted customers with inquiries through phone and chat support.
  • Provided product knowledge to enhance customer experience and satisfaction.
  • Handled complaints professionally while maintaining a positive attitude.
  • Participated in team meetings to discuss process improvements and feedback.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

None - Financial Services

South Texas College
McAllen, TX
05.2018 - 01.2019

Skills

  • Customer service
  • Product assistance
  • Product knowledge
  • Team collaboration

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Customer Service Representative

TaskUs
02.2020 - 11.2024

None - Financial Services

South Texas College
05.2018 - 01.2019
Isaias Diego Guerrero