ISAIAS GONZALES-ROJAS
Olive Garden
La Conner
7
years of professional experience
Dynamic professional with over 5 years of experience in customer service, skilled in problem-solving and managing fast-paced operations. Proven ability to communicate effectively, organize tasks efficiently, and collaborate seamlessly within teams. Committed to delivering exceptional service and driving operational excellence. A proactive approach to challenges ensures continuous improvement and customer satisfaction.
Work History
Server
2 Years 4 Months- Being able to clearly and politely talk to customers and coworkers.
- Handling busy times and difficult customers calmly.
- Remembering orders correctly and noticing customers' needs.
- Being able to stand and walk for long periods.
- Working well with kitchen staff and other servers.
- Managing multiple tables and tasks efficiently.
- Creating a welcoming atmosphere for guests.
- Showing up on time and being dependable.
- Delivered exceptional customer service in high-volume restaurant environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked flexible hours across night, weekend, and holiday shifts.
Fabrication Production Team
1 Year 3 Months- Assembled and fabricated metal parts according to blueprints and specifications.
- Operated machinery such as cutting, grinding tools safely and efficiently.
- Inspected finished products to ensure quality and adherence to standards.
- Collaborated with team members to meet production targets and deadlines.
- Maintained a clean and organized work area to promote safety and efficiency.
- Followed safety protocols and used personal protective equipment consistently.
- Assisted in troubleshooting and resolving production issues to minimize downtime.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Commercial Fisherman
1 Month- Operated fishing vessels to catch fish and seafood efficiently and safely.
- Maintained and repaired fishing equipment and nets to ensure optimal performance.
- Navigated waterways and monitored weather conditions to maximize catch and ensure safety.
- Followed safety protocols and environmental regulations during fishing operations.
- Worked collaboratively with crew members to manage daily fishing tasks and processing.
- Loaded and unloaded catch, ensuring proper handling and storage to maintain quality.
- Managed inventory and recorded catch data for reporting and compliance purposes.
- Managed daily operations, coordinating crew activities to optimize productivity on fishing trips.
Kitchen staff/Dishwasher
2 Years- Served meals and beverages to residents with care and attention to their individual needs.
- Assisted elderly residents with dining, ensuring comfort and safety during mealtime.
- Maintained a friendly and respectful attitude to create a positive dining experience.
- Communicated effectively with residents and kitchen staff to coordinate meal service.
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards were met.
- Implemented best practices for waste disposal, contributing to overall kitchen sustainability efforts.
- Followed supervisor instructions to complete tasks on time.
Education
High School Diploma
Graduated with honors
- Diesel Technology
- Automotive class within the school
Skills
Teamwork
Communication
Critical Thinking
Spanish Language Proficiency
Reliability
Exceptional customer service
Cash handling
Guest engagement
Team collaboration
Sales techniques
Strong work ethic
Relationship management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fabrication Production Team
Thermal Pipeline and Shields
04.2025 - 07.2026Read More
Server
Olive Garden
04.2024 - CurrentRead More
Commercial Fisherman
Bristol Bay Seafoods
06.2022 - 07.2022Read More
Kitchen staff/Dishwasher
La Conner Retirement Inn
01.2020 - 01.2022Read More
NCTA (sedro woolley highschool)
from Automotive class within the school
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Bellingham Technical College
from Diesel Technology
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La Conner High School
High School Diploma
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