ISAIAS RICO-SILVA
San Diego,CA
Summary
Proven Production/Quality Control Manager with a background in conducting detailed inspections to ensure compliance with standard operating procedures (SOPs), asset accountability, and ensuring proper training for a productive team. Experience includes developing quality control systems, managing production teams, and asset inventory/tracking. Strengths lie in analytical skills, problem-solving abilities, managing personnel, and a deep understanding of the importance of adherence to the SOPs.
Overview
22
22
years of professional experience
Work History
Manager of Operations
RICO'S MOBILE AUTO REPAIR
SAN DIEGO, CA
02.2020 - Current
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Reviewed production costs, product quality and modified inventory control programs to maintain and enhance annual business plan.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Hired and trained team members to meet immediate and expected demand.
Production Manager
United Sates Navy
SAN DIEGO, CA
01.2011 - 06.2016
- Identified and solved complex problems that impacted management and business direction.
- Trained newly hired employees by explaining company procedures, job duties, and performance expectations.
- Tracked assets, materials, parts, and products for conformance with quality control requirements and production specifications.
- Recommended and implemented measures to improve production methods and quality of products.
Technical Support Specialist
United States Navy
San Diego, CA
01.2003 - 01.2011
- Troubleshot electrical/mechanical systems on equipment, and ran tests to make effective recommendations.
- Trained new employees to maintain technical expertise and proficiency on applicable equipment.
- Managed quality controls and maintained a high level of customer satisfaction.
- Managed the workflow and productivity of lower-level technicians to keep projects on task.
Education
BBA - Business Management
Brandman University
Irvine, CA06.2018
Skills
- Quality assurance controls
- Process improvement strategies
- Operations Management
- Performance management
Timeline
Manager of Operations
RICO'S MOBILE AUTO REPAIR
02.2020 - Current
Production Manager
United Sates Navy
01.2011 - 06.2016
Technical Support Specialist
United States Navy
01.2003 - 01.2011
BBA - Business Management
Brandman University
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