Isaias Robles Garza
Katy,TX
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Game Technician/Arcade Manager
TEX Fun And Social
10.2023 - Current
- Enhanced player experience by maintaining and repairing 150 arcade game machines promptly and efficiently.
- Reduced downtime of gaming equipment by performing regular preventive maintenance checks and repairs.
- Improved customer satisfaction by troubleshooting and resolving technical issues with gaming equipment swiftly.
- Increased revenue for gaming facility by ensuring optimal functionality of all gaming machines.
- Collaborated with management to identify opportunities for upgrading or replacing outdated gaming equipment, resulting in enhanced user experience.
- Managed inventory of spare parts, ordering supplies when needed to minimize downtime due to unavailable components.
Manager
Track 21
11.2019 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained over 30 existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Deburr Technician
Oem Machining
06.2022 - 03.2023
- Read and understood work orders from production management.
- Enforced rules for wearing required personal protective equipment.
- Led incident investigations to identify corrective and preventive actions.
- Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.
- Followed drawings, orders and design specifications to perform accurate work.
- Removed surface imperfections and applied chemicals to ready work surfaces.
Education
High School Diploma -
Mayde Creek High School
Houston, TX05.2019
Skills
- Performance Management
- Inspection Abilities
- Expense Tracking
- Staff Development
- Strategic Planning
- Workforce Management
- Marketing
- Blueprint Reading
- Financial Management
- Sales Techniques
- Brand Management
- Team Leadership
- Time Management
- Budget Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Game Technician/Arcade Manager
TEX Fun And Social
10.2023 - Current
Deburr Technician
Oem Machining
06.2022 - 03.2023
Manager
Track 21
11.2019 - 09.2023
High School Diploma -
Mayde Creek High School
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